IT Support Apprentice

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View: 107

Update day: 07-05-2024

Location: Oldbury West Midlands

Category: IT - Software Internship / Entry level

Industry: Commercial Real Estate Logistics Supply Chain Real Estate

Position: Internship

Job type: Internship

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Job content

Brief Overview of the Role Voestalpine High Performance Metals UK is a subsidiary of the Voestalpine Group, located in Oldbury. This role is in the Aerospace Division of High Performance Metals UK. The market is very technically demanding (all training provided). This is an excellent opportunity for someone to learn and develop new skills while working for a well-established company. Provide 1st and 2nd line support for IT service desk, review IT request system and identify recurring issues and implement corrective actions. Vacancy Description Provide 1st & 2nd line support for IT service desk Review IT request system and identify recurring issues and implement corrective actions Provide on-going support for local and Group IT manageed infrastructure Support Microsoft office, WiFi and Lan Maintain vendor data for phones, printers and WiFi Support IT equipment, ie laptops, desktop computers, phones, ipads, projectors etc Maintain central asset management register Monitor IT licencing and update central licencing system Support or complete testing on relevant IT systems Support UK IT security management Follow the training you receive when using any work items given to yuu Take resonable care of your own and other people’s health & safety Co-operate with your employer or health & safety Desired Skills Excellent IT skills, advanced Excel and Power Point would be an advantage General interest in technology and opportunities for future use Knowledge of share point beneficial but not essential Proven problem solving skills Good organisation skills and attention to detail The ability to work under pressure Ability to liaise with staff at all levels Good interpersonal and communication skills Personal Qualities Positive outlook and tact to deal with difficult situations Ability to work with personnel Ability to work as part of a team as well as yur own initiative Enthusiastic Highly self-motivated Flexible Desired Qualifications GCSE A-C or equivalent in Maths & English Working Week & Wage Monday-Thursday 8.30am-4.30pm (half hour unpaid lunch) Friday (phone number removed)pm Total hours = 35.00 Weekly wage = £150.50 Future Prospects Upon successful completion of the apprenticeship there may be the possibility of a full-time permanent position within the company
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Deadline: 21-06-2024

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