IT Support Analyst Apprentice - OCC612121

Job details

Salary range: £20,441 per annum

Work location:County Hall, Oxfordshire

Hours per week: 37

Contract type: Temporary for 24 months

Closing date:Sunday 29th October 2023

Interview date:To be confirmed

Are you:

• interested in learning new IT Skills & Systems
• well organised and methodical
• someone who is able to be flexible and work co-operatively as a team member
• someone who is interested in delivering excellent customer service

If so, this opportunity could be for you!

About us

Oxfordshire County Council is seeking two enthusiastic individuals to join their IT team as IT Apprentices. The role will be flexible across the IT Customer support area working in the Service Desk and Device Support teams who deliver IT support to customers across the Council: staff, partners and Councillors.

About the role

Apprenticeships are trainee roles which offer an opportunity for someone with limited or no previous experience to enter the workforce. You will be based in a rewarding and challenging environment where every day is different. There are opportunities for learning and gaining qualifications and skills that benefit you in your future career.

The successful candidate will work towards gaining a Level 3 IT Solutions Technician qualification in IT Hardware (equivalent to A Level) via our training partner Basingstoke ITEC. College learning will be remote and will be complimented by experience in the workplace.

About you

This is a trainee role designed for an individual who has little or no previous work experience in a similar job.

Applicants are required to have at least four GCSEs (or equivalent) at Grades A*- C/ 9 - 4, including, Mathematics and English.

Due to ESFA funding rules all applicants must be a UK resident or have resided in the UK for a minimum of 3 years on the start date of the apprenticeship.

Rewards and benefits

Other great benefits for the Apprentice role include:

• Competitive rates of pay
• Outstanding training and personal development whilst gaining valuable on-the-job experience.
• Working alongside highly skilled individuals and professionals working on innovative projects
• Up to 31 day’s holiday p.a. plus bank holidays
• Option to ’buy’ additional holiday
• Employee Assistance Programme including access to health and wellbeing support
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%
• Enhanced family friendly policies
• Tailored induction both at work and at the college
• Staff discount scheme for a range of retailers, holidays, insurance, eating out, health and leisure activities and rail travel

Would you like to know more?

Please click here to view the Job Description and Selection Criteria

For an informal discussion about the role, please contact James Tarrant, Customer Support Manager by phone on 01865 328141 or email james.tarrant@oxfordshire.gov.uk

Application Procedure

To apply, please complete an online application form by clicking either of the Apply Now buttons at the top and bottom of this advert. This includes a section asking you to explain how you meet the selection criteria, as specified in the job posting. You may attach a cover letter and/or CV to your application form, however it is not mandatory.

If you encounter any issues with the maximum character count on your application form, please use this tool to check your text for any hidden HTML characters, which may be taking it over the limit.

If you experience any technical difficulties whilst completing the application form, please contact the Recruitment Team using Recruitment Application Enquiry Form.

If you require the application form in an alternative format as part of a reasonable adjustment at this stage of the recruitment process, please contact the Recruitment Team using Recruitment Application Enquiry Form.