IT Support Analyst Apprentice

Kerridge Commercial Systems is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant, and Retail industry sectors, addressing single or multi-branch operations, as well as catering for organisations with ’point-of-sale’ showrooms and warehouses.

Are you a great problem-solver with IT skills? Want to gain a qualification in the ever-growing IT industry, whilst working for a market leader, AND earning a substantial salary? Remit Training is delighted to be recruiting on behalf of KCS for 4 driven and proactive individuals, to embark on our Digital Support Technician Apprenticeship.

Apprenticeship

£15,000 Annually

Shifts: 8:00am - 16:30pm or 9:30am - 18:00pm

Digital Support Technician (Level 3)

GCSEs in Maths and English

• Be able to investigate unfamiliar problems and generate effective solutions in a systematic and logical manner
• Have excellent customer care and strong interpersonal skills
• Be adaptable and work as an effective member of a team
• Be organised and manage own workload efficiently
• Maintain a professional standard of communication at all levels
• Work conscientiously and use initiative
• Be calm under pressure and manage stressful situations

• Attention to detail
• Customer service focused
• Driven, proactive, and motivated
• Good problem-solving skills

A Digital Applications Technician helps their organisation and its internal users to maximise the use of digital technologies and adapt to and exploit changes in technology to meet organisation objectives and maximise productivity ensure effective use of digital office technologies, productivity software, digital communications, including collaborative technologies, and digital information systems to achieve objectives
A Digital Service Technician supports the external customers and clients of their organisation through a wide variety of digital channels, to help them access and receive services, to coach and support them in their use of the digital systems; to support them to complete and submit information remotely and to diagnose and resolve their problems in relation to their access to and use of the digital technologies

There are great future prospects with Kerridge Commercial Systems. To understand what it is like to work for KCS, visit https://www.kerridgecs.com/page/careers/polly-day-in-the-life

Can you commute to the location?