IT Support Administrator

Job content

Our client is a well-established, forward thinking manufacturer based in Grimsby. Due to the expansion and forward-thinking direction of the group they are looking to recruit An ICT Support Administrator.

The purpose of this role is to be first line support for all ICT related incidents/problems and perform administrative tasks within the ICT department.

Job Duties:

· Undertake initial first level troubleshooting of all ICT issues, both hardware and software, and to resolve where possible

· Record all ICT support issues and resolutions via the Support Desk system

· Assist in maintaining robust, reliable, efficient telecommunication and computer-based systems

· Assist with ensuring a professional, proactive ICT service that achieves its business objectives in the most cost-effective way in-line with the ICT Strategy and Technical Vision

· To ensure ICT hardware and software assets are identified, recorded and kept up to date

· Liaise with support vendors where hardware / software support agreements are in place

· Carry out regular "housekeeping" tasks including anti-virus/malware updates etc

· Carry out daily administration of Purchase Orders, Warranty Returns, Deliveries and other paperwork/tasks including filing pertaining to the running of the department

· Maintain the company’s software licensing database

· Ensuring all software is properly licensed using approved auditing & reporting tools

· Provide input into the overall ICT strategy and provide feedback from end-users

· Keep abreast of ICT technology, maintain library of information and attend training courses

· To work within government and company equal opportunities and health and safety policy and practices and report any deviations

· To be flexible in undertaking duties and responsibilities

Requirements:

· Good practical knowledge of Microsoft Windows and Office systems and Software

· Ability to multi-task, innovate, learn new skills and think outside the box

· Ability to work under one’s own initiative and as part of a team

· Ability to manage change effectively and work on own initiative

· Able to work to prescribed deadlines with accurate attention to detail

· Self-Motivated and able to function as an effective team member

If this sounds like the role for you, apply now!

Appoint Consulting is a Recruitment Business having sought agreement from their clients to find candidates for these roles, in accordance with the Employment Agencies and Employment Business Regulations Act 2003.

Reference ID: EG7867

Job Types: Full-time, Permanent

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Experience:

• system administration: 1 year (preferred)

Work remotely:

• No