IT Procurement and Process Analyst

Reporting to the Service Delivery Manager, the position holder will be responsible for managing procurement of IT goods/services and providing general procurement support duties such as managing IT budget, preparation of business cases, vendor management and product sourcing. In addition, the role has further responsibility aligned to management of IT processes and procedures by ensuring the IT Knowledge Base is reviewed periodically and documents up to date.

Key Responsibilities

• Collaborate with IT function on the procurement of goods and services, working with ERP system to ensure quotes, invoicing, creation of PO’s, goods received are all tracked and auditable.
• Working knowledge and understanding of the principles and practices of procurement, contract administration and various forms of licensing
• Manage interfaces between supplier management and other processes, especially service level management and corporate vendor management and/or procurement processes
• Make decisions and judgments based on standard procedures and demonstrate analytical and problem-solving skills, and the ability to organise and prioritise several projects and tasks at one time
• Communicate effectively with all levels of the organisation, and external clients, providing exemplary customer service and support.
• Ensuring that all IT supplier processes are consistent and interface with all corporate governance requirements, processes and standard terms and conditions
• Maintaining and reviewing IT supplier and contract data in contract management system
• Ensure all IT contracts and suppliers comply with GDPR and ISO 27001 requirements as appropriate
• Manage all IT purchasing and contracts in the most effective manner to ensure delivery of value for money within budget
• Assist department management in conducting quarterly business reviews with key suppliers
• Ensure that the IT organization is able to gather, analyse, store and share knowledge and information to improve efficiency by reducing the need of teams to rediscover knowledge. Work with the IT Service Delivery and Operations team Leads to ensure that the Knowledge base is properly maintained by the team.
• Ensure asset management processes and procedures are up to date and fit for purpose. Liaise with Service Delivery Manager to ensure processes are followed correctly.
• Identify opportunities for efficiencies in all areas of responsibility.
• Represents IT department in all internal and external audits with support from team managers/leaders/specialists where required.

Candidate Criteria

Essential

• HNC/HND or equivalent experience
• Previous experience in an IT related procurement / administration position.
• Excellent organisation skills
• Excellent communication skills

Desirable

• Intermediate Microsoft Excel Skills
• Supplier Engagement / Management experience
• ITIL v4 is beneficial but not essential
• An understanding in the principles, tools and techniques of both basic and advanced negotiation

Closing date: