IT Operations Team Graduate

☞ Connect Recruitment Consultants Limited

View: 101

Update day: 01-06-2024

Location: Slough South East

Category: IT - Software

Industry: Staffing Recruiting

Position: Entry level

Job type: Contract

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Job content

  • IT Operations Team Graduate
  • Contract - Full time 12 months plus
  • Slough
  • £24k plus car, plus excellent benefits
  • SL1 4DX
  • VAC-11174
An exciting Graduate opportunity has arisen where you will be a member of a highly motivated, customer focussed Service Desk Team.Reporting to the IT Services Manager you will be the first point of contact for all employees with an IT question or problem and work closely with the in-house IT team.Opportunities will also be provided to work as a member of the IT infrastructure team on projects and ongoing activities during the placement.Key measures for the role include high customer satisfaction, achievement of service levels and smooth introduction of any systems/application changes.
  • The ideal candidate will have an IT based degree and must be happy to cover 1st 2nd and 3rd line support.
  • You will be very customer focussed with have excellent communication skills
  • Familiarity with ITIL methodology is an advantage
  • Previous experience would be beneficial
This role represents an excellent opportunity to gain a wide cross-section of IT skills and experience at the front line of a busy IT department
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Deadline: 16-07-2024

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