IT Administrator

Job content

Meon Health Practie are looking to recruit a Business Support Administrator - IT

We have an exciting opportunity for an IT administrator to join The Highlands Practice, Whiteley Surgery & Jubilee Surgery assisting the organisation in all aspects of IT.

The successful candidate will provide comprehensive IT support and assistance to staff at all levels of the Organisation. Experience working with Emis and MJog would be an advantage.

Responsible to: IT Team Lead

Reports to: Patient Service Manager

Main duties of the job

· Analyse clinical data and present figures to support decision making

· Produce system expertise to resolve problems and enhance processes

· Write and run reports within the IT system as requested

· Manage starters/leavers login/smartcards

· Provide IT training for all new staff on current IT systems

· Manage and develop texting service for patients

· To build and run MJog Campaigns as requested by The Organisation

· To trouble shoot and solve any IT/Network/Printer problems

· To assist in delivering exceptional service

· To assist in creating self-help documents for staff to resolve basic IT related issues

· Assist in QI project work as requested

· To keep up to date with

· To maintain the computer systems in an accurate and secure manner

· To assist with the role of essential systems, maintenance and migration for existing and new projects under the guidance of the Patient Service Manager

· To undertake any other duties commensurate with the scope of your role and within your skill set as requested

HEALTH AND SAFETY

It is the responsibility of all employees to work with managers to achieve a healthy and safe environment, and to take reasonable care of themselves and others.

SUSTAINABLE DEVELOPMENT

It is the responsibility of all employees to support Networks vision for sustainable development. To undertake their dutiesin a way that is not wasteful of environment, financial and social resources.

EQUALITY AND DIVERSITY

It is the responsibility of all employees to support the organisations vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply through the implementation of Equality & Diversity Strategies and Policies.

REHABILITATION OF OFFENDERS ACT 1974

This post is subject to an exception order under the provisions of the Rehabilitation of Offenders Act 1974. This stipulates that all previous convictions, including those that are ‘spent’ must be declared. Previous convictions will not necessarily preclude an individual from employment but must be declared in writing at the appropriate stage during the recruitment process.

INFORMATION GOVERNANCE

As an employee you will have access to information that is sensitive to either an individual or to the Organisation and you are reminded that in accordance with the requirements of Information Governance, NHS Code of Confidentiality, Data Protection Act 1998 and also the terms and conditions in your contract of employment, you have a duty to process this information judiciously and lawfully; failure to do so may result in disciplinary action.

PERFORMANCE APPRAISAL AND PROFESSIONAL DEVELOPMENT

The Organisation is committed to providing a high quality service through the effective management and development of its employees. The Performance Appraisal process ensures that The Organisation is able to achieve its key aims of delivering cost effective, high quality and responsive healthcare, whilst enabling employees to understand how the outcome of their contribution fits within these overall aims.

STATUTORY AND MANDATORY TRAINING

The Organisation will assess the requirements for Statutory and Mandatory training for all new staff prior to commencement and aims to ensure that all Statutory and Mandatory training requirements are completed during the first 2 weeks of commencement.

SAFEGUARDING CHILDREN AND VULNERABLE ADULTS

The Organisation is committed to safeguarding children, young people and vulnerable adults within its care. As an employee you are accountable to ensure that you know how to respond when you are concerned for the safety of a child, young person or vulnerable adult. The organisation will support you in this process by providing training, support and advice.

INFECTION PREVENTION AND CONTROL

All employees are expected to follow consistently high standards in the prevention and control of infection, especially with reference to hand hygiene, adherence to dress/uniform code and for clinical staff all procedures involving aseptic technique. Participate in mandatory training and annual updates. Protecting patients from infection is everyone’s responsibility.

SMOKE-FREE POLICY

The Organisation operates a Smoke-free policy. This means that smoking is not permitted anywhere within any of the premises. In the interests of promoting responsible healthcare all staff are to refrain from smoking when off-site in uniform or wearing an identifying badge in any public place.

CONFIDENTIALITY

In the course of your employment you will have access to confidential information of a personal and/or clinical nature, including information relating to the Organisation, its clients, patients, employees and other parties.

You must not use such information for your own benefit nor disclose it to other persons without the consent of the Organisation and the party concerned unless required to do so by law. This applies both during and after the termination of your employment. Any breach of confidentiality during employment may be regarded as serious misconduct and could lead to summary dismissal

REHABILITATION OF OFFENDERS ACT 1974

his post is subject to an exception order under the provisions of the Rehabilitation of Offenders Act 1974. This stipulates that all previous convictions, including those that are ‘spent’ must be declared. Previous convictions will not necessarily preclude an individual from employment but must be declared in writing at the appropriate stage during the recruitment process.

INFORMATION SECURITY

Under the provisions of the Data Protection act, it is the responsibility of each member of staff to ensure that all personal data relating to patients and members of staff, whether held in manual or electronic format, is kept secure at all times. Computer passwords must not be shared either between systems or users. The Organisation may monitor e-mail messages, any files stored on the networks or on equipment and usage of the Internet, NHS.net and computer systems, irrespective of whether these relate to trust or personal use.

Access and usage of the Organisations computers must be in accordance with The Organisations policy.

Application deadline: 14/02/2024

Job Types: Full-time, Part-time, Permanent

Salary: £10.50 per hour

Benefits:

• Company pension
• Employee discount
• Store discount

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 08/03/2024