Position: Mid-Senior level

Job type: Full-time

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About UsCity & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we’re bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes the independence, dignity and choice for our clients and customers while promoting staff support and development.Job PurposeTo administer cash collection processes ensuring accurate and timely billing for new, complex and contracts that have migrated to the Model Branch system (termed Specialist Invoices). Internal and Management An individual contributor, who liaises frequently with Operations, Finance Shared Service Centre, IT and Payroll. Reports to the Specialist Invoicing Supervisor. External Typical external relationships will be with local authorities/councils, healthcare commissioning groups, solicitors/third parties and service users.Key Duties/ResponsibilitiesTypical duties will include:
  • Creating and maintaining specialist invoicing and processes.
  • Ensuring invoices for new and existing ‘Model office’ contracts or accounts are generated correctly in line with the commercial arrangements of the contract (i.e. correct format, rates, agreed timeframes, etc).
  • Perform regular reconciliation of accounts to ensure any issues are resolved in a timely manner.
  • Reconciling, identifying and investigating variances.  Working with internal and external stakeholders (Local Authorities and CCG’s) to ensure that all parties work collaboratively to deliver optimal service for the group.
  • Ensuring all contracts and invoicing requirements are understood, facilitating the correct system set-up and an efficient order to cash process.
  • Raising and dispatching invoices within defined timescales.
  • Balancing all non-standard invoices against the financial accounts and replacing new invoices accurately.
  • Undertaking the required activities to ensure all revenue streams are accurately invoiced, to time and appropriately accounted for.
  • Providing ad-hoc reporting as and when requested by management
  • Administering the billing process of contracts allocated to the Specialist Invoicing team for an agreed period, ensuring a process is in place before supporting the successful transition of accounts into the Shared Service Centre
Person Specification:Essential
  • Experience of working in a fast paced, high volume finance transaction environment
  • The ability to prioritise effectively, solve problems and remain calm and professional under pressure
  • High level of accuracy and attention to detail - Proficient with Microsoft Office (Word, PowerPoint, Outlook and strong Excel skills, in particular VLOOKUP)
  • Able to confidently communicate effectively and build strong relationships with internal and external key stakeholders
  • Able to question, assess and improve processes
Desirable
  • Experience of working in an Accounts Receivable or Credit Control environment
  • Experience of working in a Branch or network organisation, across a significant geography
  • Experience of using Access Dimensions software
We will offer you:
  • 22 Days Holiday (increasing to 25 after 3 years service)
  • Occupational Maternity Pay & Adoption Pay
  • Occupational Paternity Pay*
  • Death in Service Payment*
  • Occupational Sick Pay
  • Access to Employee Assistance Programme
  • Lifeworks Reward Scheme
  • subject to terms and conditions and qualifying period
City and County Healthcare Group is an equal opportunities employer.
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Deadline: 14-06-2024

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