Internal Sales Executive

☞ Venatu Recruitment Group

View: 107

Update day: 28-04-2024

Location: Hexham North East

Category: Sales

Industry: Staffing Recruiting

Position: Mid-Senior level

Job type: Internship

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Job content

Salary: £24,663Location: BirtleyJob DescriptionROLE
  • PROVIDE EXCELLENT HIGH LEVEL CUSTOMER SERVICE
  • ENSURE ORDERS, QUOTATIONS AND ENQUIRIES ARE COMPLETED ACCURATELY AND IN ACCEPTABLE TIMESCALES
  • PROACTIVE
  • PROFESSIONAL, FRIENDLY MANNER
  • ACHIEVE AND EXCEED MARGIN AND SALES TARGETS
The Internal Sales Executive is responsible for providing an excellent level of customer service to the customers, processing quotes and sales orders accurately, ensuring the depot admin is carried out to a high standard, serving on the trade counter, and managing customers by reactivating dormant customers, carrying out on-going customer account management, achieving and exceeding specific sales targets including customer reactivation, cross selling, and upselling.Responsibilities
  • To offer excellent levels of service to the customer.
  • Answering the telephone and assisting with phone queries, phone orders.
  • To input orders onto the system in ‘real time’ and ensure the orders are correct.
  • To Input quotes onto the system and monitor and chase.
  • Able to give up to date and knowledgeable product advice.
  • Ensure the customer is kept informed of any changes to their orders/accounts in a timely manner
  • CRM management, cleansing, updating, and maintaining data.
  • Serve on the Trade Counter.
  • Complete depot administrative tasks accurately and to a high standard.
  • To upsell and cross sell by promoting new or existing products, making product recommendation, and notifying customers of promotions.
  • Telephone and email follow up to support marketing campaigns and exhibitions.
  • Promote website usage, ordering and the benefits.
  • To manage given accounts list.
  • To ensure that all accounts are proactively contacted to ensure sales are maximised.
  • Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
  • Aid Credit Control in managing the status of each account. To liaise with Credit Control to flag any issues
  • To ensure that problems / issues with accounts are highlighted in a concise and timely manner to enable them to be resolved quickly and correctly and documented against the customer
  • Large or specialist enquires are flagged to your line manager to ensure that they are priced accordingly to win the business
  • Any further duties to enable to Company run smoothly and efficiently
Skills And Abilities
  • A team player who can prioritise their daily work load, attention to detail, great interpersonal skills face to face and over the phone.
Employment Details
  • 42 hours per week (paid for 43 to include 1 in 4 Saturday’s).
  • 28 days holiday per year including Bank Holidays, plus loyalty scheme. Holiday year January – December, Christmas closure taken from holiday.
  • Workwear provided.
Do you want to be part of an excellent, friendly and successful team?If so, APPLY NOW!Why choose Venatu Recruitment Group?Contact Centre is a specialist division here at Venatu Recruitment Group. If you are currently seeking a change in your career and feel you match the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detailAt Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system.This will enable you to register for job alerts, apply for jobs, and for us to help you find your next role. To read our full privacy policy please visit our website.
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Deadline: 12-06-2024

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