Internal Sales Coordinator

Job content

Do you have Internal Sales experience (preferably within the Packaging sector) and based in the Northern Lincolnshire regions? Our site is located on Europarc, Grimsby.

ProAmpac is a leading global flexible packaging company with a comprehensive product offering. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We continue to grow and would love for you to join our team!

At ProAmpac, our culture is key to our long-term success. We strive to be authentic as we live out the heritage of our small business culture. We value the connections we’ve created, and our employees feel empowered in their shared efforts to innovate successfully. ProAmpac was founded on the idea that a focus on material science will drive innovative and sustainable solutions for our customers, supported by our five core values – Integrity, Intensity, Innovation, Involvement, and Impact – that foster a culture of speed, simplicity, and self-confidence.

By joining us, you become an integral part of an entrepreneurial company in a fast-paced, exciting environment that provides varied opportunities for professional and personal growth.

The Internal Sales Coordinator is a position working within the internal sales team, in conjunction with other technical and production teams.

Main Duties & Tasks:

Liaise with existing customers to maintain their business over the telephone.

Process sales orders, raise customer complaints and undertake administration tasks within the department.

Ensure that all sales opportunities are communicated to the business development team.

Liaise with the product control department and transport department to ensure that all customers requirements are met.

Assist the Sales Manager in training of new staff to the department including one to one mentoring where necessary.

In conjunction with the Business Development Team identify and justify shortfalls in spend with budgeted accounts.

Form strong lines of communication with the Repro Dept. to ensure that optimum customer service is retained during the artwork approval process.

Must be fully accountable for all stock products held for individual customers and that ranges of products shared by customers are controlled within the dept. to avoid shortfalls and redundant stock.

Liaise with product control to agree on the replenishment of stock lines.

Work as part of a team, support colleagues and share information.

To work within government and company Equal Opportunities Policy and practices and report any deviations.

To work within government and company health & safety policies and practices and report any hazards or incidences.

To undertake all Hygiene and Quality responsibilities to ensure that company standards are met and surpassed.

Work in accordance with all company environmental management requirements, taking reasonable care for the protection of the environment through your own acts/omissions and report any opportunities for improving environmental targets.

To be flexible in undertaking duties and responsibilities and may be asked to perform other duties which reasonably correspond to the general character of the position and are commensurate with its level of responsibility.

Qualifications, Education and Experience:

1-2 years of related experience preferred.

Ability to deal professionally with customer enquiries.

Exceptional time management and organization skills; ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.

Ability to communicate effectively (verbal, written, and presentations) with customers and staff.

Self-confident, self-motivated professional who thrives in a challenging, fast-paced environment.

Ability to travel to company’s other manufacturing facilities.

Full Time, Permanent Role. Working Monday to Friday as core working hours. This role offers hybrid working.

Salary: £23,500-£28,000 depending on experience + bonus scheme of up to £250 per month.

Schedule:

· Monday to Friday

Supplemental pay types:

· Bonus scheme (Monthly)

Work Location: On-Site/Hybrid.

ProAmpac is an Equal Opportunity Employer!