Inside Sales

Gem Scientific- part of the SLS group, a leading distributor of laboratory equipment, consumables, and niche test kits, is currently seeking a highly motivated and experienced Inside Sales to join our team in Batley, West Yorkshire. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.

About the role:

At Gem Scientific we are very customer focused and our success is thanks to the personal service we offer, supported by a high level of technical experience. The post holder is expected to uphold our image of being approachable and supportive.

We have identified the need for an inside sales manager who will support our current customer base. You will be the key contact for numerous long-standing Gem Scientific customers responsible for enhancing the customer relationship.

Our ideal candidate will have successful sales experience, a track record in meeting goals, strong administration skills and attention to detail, and good written and verbal communication.

Key responsbilities of ourInside Sales:

• Communicating with existing customers to understand their needs and requirements and identify sales opportunities
• Cross-sell and up-sell additional services and products
• Manage all opportunities through the company CRM, and close deals to secure revenue
• Actively make sure that customers are satisfied with their purchases
• Clearly communicate customer requirements internally to ensure customer and company expectations are met
• Collaborate with the Sales Team to implement the company’s sales strategy to achieve company objectives
• Produce an action plan for sales activity that is to be regularly updated
• Understand each customers buying process and execute a defined sales process while adapting to each customer’s situation
• Ensure individual key performance indicators are met

What we’re looking for in ourInside Sales:

• Experience working in an inside sales role
• Able to prioritise your workload and time management
• Excellent written and verbal communication and presentation skills
• Proficient in Excel
• Experience with Sage (ideal but not essential)
• Ability to use own initiative to identify and develop relationships with key decision makers in target organisations
• A strong team player capable of working towards individual and team targets
• Hard working, self-motivated and enthusiastic
• Experience in the industry would be ideal but is not essential

About Us:

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative and dynamic environment. We offer a competitive salary, excellent benefits and significant career development opportunities. The working hours are full time – 08:30 – 17:00 Monday – Friday (flexibility required).

At Gem Scientific, we are very customer-focused, and our success is thanks to the personal service we offer. The post holder is expected to uphold our image of being approachable and supportive.

To apply for this Inside Salesrole please click ‘Apply’now!we would love to hear from you!