Infrastructure Automation Lead

Infrastructure Automation Lead - London/Hybrid

£85k + Bonus

About the Opportunity

Our company is currently undergoing an IT transformation, transitioning towards a Product-centric operating model, while advancing the maturity of IT Service Management capabilities. We are seeking a skilled individual to join our team and contribute to positive change within the organization. This role will play a crucial part in managing our datacentre and developing our cloud capabilities, leveraging industry best practices.

The ideal candidate for this role will demonstrate a customer-centric focus and a passion for technology. They will relish the opportunity to drive cultural change within their team and across IT, aligned with our vision.

Job Purpose:

As the Infrastructure Automation Lead, you will be responsible for designing, managing, and operating infrastructure automation, including Infrastructure-as-Code (IaC) for asset provisioning within our hosting and cloud environment. Reporting to the Head of Hosting and Cloud, you will work alongside a team, supporting our user base and business operations. Your expertise will be pivotal in driving the adoption of automation workflows, simplifying and streamlining infrastructure provisioning and configuration. This role demands strong technical skills, a passion for developing solutions, and proficiency in scripting and code writing within a cloud and virtualization environment. Additionally, experience in global infrastructure and a team-oriented mindset are essential, along with the ability to handle business-critical issues.

Responsibilities & Key Tasks:

• Collaborate with the Head of Hosting & Cloud and technical lead to implement and automate internal processes.
• Improve availability, performance, and capacity of servers, storage, and backup solutions using automation in Data Centres or Cloud solutions.
• Advocate automation and process re-engineering to enhance existing processes and adopt an IaC-based environment.
• Demonstrate proficiency in automation using scripting languages like PowerShell, Python, bash, Puppet, Ansible, Terraform, or similar.
• Familiarity with VMware, virtualization, and experience with vRealize Automation product suite and Orchestrator for creating blueprints and workflows.
• Work effectively in an Agile / DevOps environment.
• Take ownership of the Infrastructure automation toolset, developing automation tools and programs as needed.
• Collaborate with the team to create and support IAAS services in AWS and Azure Cloud.
• Possess excellent written and verbal communication skills, gained from a professional service environment.
• Contribute to and maintain system standards.
• Work collaboratively to build, manage, and automate a disaster recovery plan as part of an overall business continuity program.

Technical Skills and Knowledge:

• AWS/Azure
• Ansible for Automation
• Powershell Scripting
• Azure Site Recovery, Cloud Endure or DR Solutions
• ITIL application processes and implementation, preferably with Service Now.
• Knowledge of server operating systems, particularly Microsoft Windows, including domain structures, Active Directory, system administration, and Windows Terminal Server.
• Desirable - Experience with CI/CD systems, Azure or AWS qualifications, industry-leading Monitoring tools such as SCOM, VRops, and VRA, knowledge of Azure Automation and Azure Dev Ops.

Personal Skills:

Essential -

• Hands-on, collaborative approach with a focus on knowledge sharing, documentation, and service management.
• Strong people management skills, capable of coaching and mentoring team members.
• Effective verbal and written communication skills.
• Strong interpersonal skills.
• Attention to detail and good analytical and problem-solving abilities.

Useful -

• Knowledge of the Insurance Industry.

What We Offer:

We offer a competitive salary and employee benefits package. As a successful and dynamic organization experiencing rapid growth, we seek energetic and confident individuals to join our team of professionals. Our company is an equal opportunity employer.

Please contact annie.palmer@eamesconsulting.com to further discuss.

Eames Consulting is acting as an Employment Agency in relation to this vacancy.