Inbound Sales Advisor

Job content

We’ve built our global reputation as the number one home appliance brand by understanding what our customers want and developing next generation products that make their lives easier. As an inbound Sales Advisor or Sales Executive, you’ll grasp every opportunity to enhance our reputation as the number one home appliance brand in the world. You’ll receive inbound service calls from customers who are experiencing issues with their appliances, give amazing service and up sell added value service products. You will earn a great base salary and as a Sales Advisors or Sales Executive, your performance will directly impact your uncapped commission. You’ll achieve fantastic on target earnings through maintaining amazing customer service and selling service products in a compliant manner; ensuring the customer is at the heart of everything you do. You’ll take full ownership of customer issues, navigating our new Salesforce system to view customer account details and process information quickly and accurately. It is imperative that you have sales experience or can demonstrate working towards and achieving set targets within a fast-paced, contact centre environment. If you want to build a career that believes customer satisfaction and high performance is key to personal and business goals, our future is yours to grasp.
Benefits:

• Basic salary of £19,425 - £20,300 (plus £500 bonus upon successfully passing probation)
• Uncapped commissions (realistic year one OTE £30,000 - £40,000+)
• Top earners earning 50k+ with a truly uncapped commission structure
• Company bonus
• Working 37.5 hours per week on a set shift pattern (including weekends)

• No late working, our contact centre closes at 6pm

• 30 days holiday (pro rata) plus Christmas Day, Boxing Day and New Years’ Day
• Ongoing training and coaching with a 4-week induction programme upon joining the business
• Free fruit and hot drinks
• Employee Assistance Program
• Brilliant staff discounts on products

• A culture that rewards excellent customer service

• Access to Reward Gateway which offers a wide range of retailer discounts including holidays and high street stores, entertainment and days out!

• A social committee which organises nights out and fundraising events

• A culture that promotes innovation and personal development
• Dress down Friday
• Free onsite parking
• Discounted gym membership

With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer.
Our future. In your hands. Apply now.

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Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found._

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** Please note, this role is office based, however due to COVID-19 our training will be a mixture of office based and home learning and then you may be expected to work from home whilst the government advice states that this is necessary. Because of this, you ideally need a quiet environment, mobile phone and good internet connection (minimum of 10mb download speed and no more than 2 devices connected at the same time). If you don’t have these then please still apply but email to let us know so we can discuss other options with you. **_
INDCSS

Job Type: Permanent