In Room Dining Manager

☞ myGwork - LGBTQ+ Business Community

View: 102

Update day: 28-05-2024

Location: Romford South East

Category: Executive management Production / Operation

Industry: Technology Information Internet

Position: Mid-Senior level

Job type: Full-time

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Job content

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Role

We are currently looking for anIn Room Dining Manager to join our leadership team as Head of Department at Rosewood London. The In Room Dining Manager is entrusted with overseeing all in room dining associates to consistently ensure the delivery of memorable guest experiences.

Key expectations of this role

  • Taking a leadership role in engaging with guests, associates and business partners to meet and exceed their needs.
  • Acting as a coach and mentor to the team and ensuring high engagement levels, people development and highest associate retention to strengthen the company culture.
  • Managing cost and revenue in all areas of the department without impact on brand, or quality standards.
  • Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience.
  • Showing a sound understanding of the London In Room Dining and hotel market to retain and increase the department’s competitive advantage through continuous proactive strategic and operational planning.
  • Proactively attracting and selecting talent for the department in line with company procedures and culture.

Profile

  • Experience at managerial level within an upscale and refined hotel environment.
  • A thorough understanding of leading and developing people effectively.
  • The ability to manage, draft and allocate complex budgets.
  • A thorough understanding of managing various stakeholders and their expectations.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.

Benefits

  • 31 days paid holidays per annum including Bank Holidays
  • Company pension scheme and life assurance
  • Private Medical Insurance
  • 12 complimentary room nights and F&B discount worldwide
  • Talent development opportunities
  • Involvement in Corporate Social Responsibility programmes and wellbeing activities
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Deadline: 12-07-2024

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