IE Best Practice and Capability Director

Job content

Site Name: UK - London - Brentford
Posted Date: Jul 5 2021

This new exciting new and strategic in the global internal engagement team will be pivotal in helping GSK build a world class internal engagement muscle. Reporting into the Change Comms, Best Practice and Planning leader, this super-collaborator will work with internal engagement leaders across the company to identify, prioritise, build and deliver best-in-class and thought leading internal methodologies, tools and frameworks to make IE work more effective. The role will also be key in helping leaders and managers across the company improve the way they communicate and help them become more self-sufficient.

If you’re interested in joining a passionate and straight-talking global team which is plays a key role in motivating people all round the GSK world, every day, through exciting and authentic storytelling and content. A team that’s becoming data and insights-obsessed. And a team known for exemplary teamwork, care for each other and a deep care for how colleagues across GSK feel, then do let us know.

Responsibilities

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following

• Collaborates with others to identify and prioritise where biggest performance benefit will be felt from having one way of doing things, building and managing a plan to deliver against KPIs
• Provides an outside in perspective by monitoring and keeping up to date with best practice trends on internal communication and engagement
• Creates tools, frameworks, best practice approaches and advice to support agreed activity
• Owns, and continuously evolves a repository of tools, and frameworks (including but not limited to culture change, trusted advisor skills, campaign planning, guidance and use of measurement methodologies and tools, governance and planning)
• Builds and delivers capability building activities across internal engagement community
• Drives regular knowledge and experience sharing through creating the right forums to share knowledge and insights (e.g. monthly knowledge sharing sessions, organising external / agency speakers on priority topics for the team) including regular listening to customers (CGA)
• Creates and contributes to comms upskilling activities for leaders and managers across the company
• Monitors application and use of frameworks, ensuring they support the upskilling of the team, create efficiencies, and ensure the team is implementing world class practices
• Ensures visibility and alignment between internal communications best practice and wider CGA priorities
• Works within and contributes to a dynamic, fast paced team
  
  

APPLICATION CLOSING DATE – 19th of July 2021

Please take a copy of the Job Description, as this will not be available post closure of the advert.

When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

NB In 2022, GSK will be separating into 2 new companies. This role will continue to be part of the team in the new GSK.

Why you?

Basic Qualifications

We are looking for professionals with these required skills to achieve our goals:

• Experience in internal communications
• Experience in employee engagement beyond comms a benefit, but not mandatory
• Experience/knowledge of best practice in the industry, either gained through working in internal communications within a major company with a diverse internal audience, or within an agency focused on internal or change communications
• Understanding and experience of capability building approaches and how to drive uptake of new processes, tools and frameworks
• Expertise in advising or working in global organisations to drive knowledge sharing, tools, frameworks creation in Communications – with a focus on internal
• Deep understanding of best practices in employee communication, monitoring trends and innovations in the discipline, and applying those to the capability building
  
  

Why GSK?

At GSK, we’re a company with a special purpose, to help people do more feel better and live longer. Realising our purpose starts with us. When we feel at our best, we perform at our best.

When you set out on your adventure at GSK, we make a deal. You commit to living GSK’s values and expectations and performing against our Innovation, Performance and Trust priorities. And in return, GSK commits to providing the right environment for you to thrive. Put simply, it’s about you being motivated to do your best work, in a place where you can be you, feel good and keep growing.

Together we build an environment where we can all thrive and focus on what matters most to each of us. It is only through the energy, dedication, drive and passion of all of us that we can be the very best for GSK, and importantly, for our patients and consumers.

As a company driven by our values of Patient focus, Transparency, Respect and Integrity, we know inclusion and diversity are essential for us to be able to succeed. We want all our colleagues to thrive at GSK bringing their unique experiences, ensuring they feel good and to keep growing their careers. As a candidate for a role, we want you to feel the same way.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Please don’t hesitate to contact us if you’d like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. You can either call us on 0808 234 4391, or send an email ukdiversity.recruitment@gsk.com

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

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