ICT Training Officer

Job content

ICT Training Officer External

ICT DEPARTMENT

GRADE 8 £32,909 - £34,723 per annum (Effective from 01 April 2023)

Mid and West Wales Fire and Rescue Service are looking for a suitably qualified and experienced ICT Training Officer to join the ICT Department, based at Service Headquarters, Carmarthen. This is a full-time role working 37 hours per week (Monday – Friday)

The ideal candidate is required to have good, professional experience in running ICT training courses for an audience of all levels of ICT proficiency – from total ICT beginners, to experienced ICT Department colleagues. This is very much a hands-on role which includes the responsibility for researching and producing training content for existing systems and new systems brought into the service by the ICT Department and especially the ICT solutions Team.

A key part of this role will be to produce engaging and easy to understand written guides, interactive content and video tutorials is essential, as well as being able to deliver training face-to-face and via video streams with engaging multimedia presentations.

This post is responsible for providing ICT training to all new entrants – both operational firefighters and support staff. Crucially the Service is also committed to increasing the digital literacy of all staff and this will also be part of your remit.

Mid and West Wales Fire and Rescue Service pride themselves on their innovative approach to solving problems and utilising technology to its maximum potential to improve efficiency and service delivery demonstrating a return on its investment With a mix of cutting edge and legacy technologies currently in place we have created a new ICT solutions team which will be looking to utilise ICT to phase out and retire older systems, introduce new systems fit for the modern workplace and streamline working processes through automation.

The ICT Department is currently undergoing rapid change with some interesting projects being rolled out over the coming years. Some of these projects will create major positive change within the organisation and ICT will be at the heart of these, so it is a great opportunity for someone passionate and enthusiastic about ICT and its potential to drive organisational change and development.

The Mid and West Wales service area covers 12,000km of Wales. With 58 stations from Caldey Island in the South West of Wales up to Llanfyllin in the North East of Wales. Delivering ICT to these areas may require some extensive travel and stays away from home for periods of time during the working week. A full driving licence is therefore essential as well as having your own vehicle (although pool cars are available for most travel).

You will be rewarded with an exciting and challenging role, great benefits including the possibility of quick progression through to the top of the pay grade, generous leave allowance as well as bank holidays, a highly desirable pension scheme, national discount scheme. Most of all you would be working for a well-respected organisation that is an Investors In People Platinum award holder, a great team – both in ICT and the wider organisation, and the knowledge that the work you do will help save lives and help communities across Wales.

For further information regarding this post, please contact Head of ICT, Dafydd Lawrence on 01267 226855 or email d.lawrence @mawwfire.gov.uk .

Applying for the role

To apply for the role, please visit https://www.mawwfire.gov.uk/eng/join-us/current-vacancies/.

Please complete the application form available via the link, with reference to the criteria set on out the Job Description and Person Specification.

Completed forms should be returned by email to humanresources @mawwfire.gov.uk.

Please enclose copies of your qualifications with the application.

Mid & West Wales Fire & Rescue Service is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to a DBS check and satisfactory references.

Please be advised that applications are welcome in Welsh, and any applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Closing Date
Open Ended

Job Types: Full-time, Permanent

Salary: £32,909.00-£34,723.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Flexitime
• Free parking
• On-site parking

Schedule:

• Flexitime
• Monday to Friday

Licence/Certification:

• driving license (preferred)
• or relevant qualification as an instructor or trainer (preferred)

Work Location: One location