Human Resources Coordinator

Job content

Your new company

An exciting opportunity has arisen for a permanent full-time HR Coordinator to join our busy team in Worksop. In this role, you will undertake all administrative duties for the HR Helpline team to ensure a smooth running of the HR Shared Services department. If you are IT literate with good organisational skills and able to work with fluctuating workloads to tight deadlines then we would love to hear from you. Previous HR experience would be an advantage, however, full training will be given.

Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our acquisition of G4S in 2021 expands our footprint and infrastructure on a global and local level. Through our vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. Operating in around more than 80 countries with revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people in today’s world. Allied Universal is There for you™. For more information, please visit www.aus.com.

Your new role

Key Responsibilities & Accountabilities

• Maintain appropriate HR databases as and when changes are made.
• Provide support in the annual pay reviews and letter production.
• Provide support in maintaining the correct data for those in scope for the Management Bonus Scheme.
• Provide guidance and practical expertise to line managers for all issues relating to the employee life cycle, via e-mail and the advisory line to ensure the best performance of both their team as a whole and the individuals within it, wherever possible resolving issues remotely without the need for them to be passed to a field-based colleague when appropriate in line with company policies and procedures.
• Ensure all incoming calls/e-mails to the helpline desk are logged, allocated a reference number and closed out, or referred on if necessary.
• Actively contribute to the development and implementation of HR initiatives aimed at improving people management and business performance.
• Ensure all queries to the advisory desk are dealt with in a timely manner, whilst being aware of payroll cut off dates.
• To administer long service awards.
• To administer employee of the month/year awards.
• To maintain the electronic p file filing system (including electronic).
• To keep Workforce (or any other HR database) and employee records up to date.
• To provide ad hoc assistance to HR Advisor/team.
• Administering staff the take-up and operation of employee benefits such as Pension Scheme membership, Private Healthcare Plan, maternity/paternity leave and benefits, company car and car allowance, bonus schemes and annual salary reviews etc.
• Provide administrative support to assist in the smooth running of the department.
• Handle routine departmental enquiries in a professional manner, escalating as appropriate, to resolve queries or enable actions to be taken.
• Deal effectively with incoming and outgoing mail ensuring it is opened, date stamped and issued to appropriate team member.
• Prepare standard letters and other documentation as required, in order to ensure department needs are met.
• Maintain accurate filing systems so that information can be readily accessed.
• Order office stationery supplies as requested so that appropriate stock levels are maintained and supplies are available as required.
• Support other team members to ensure the efficiency of the department.
• Identify and develop personal knowledge and the ability to utilise all available resources.
• Communicate effectively, both verbal and written, with all internal and external stakeholders, in line with company policies and procedures.

Key Competencies

• Collaboratively & Co-operating
• Driving Change
• Delivering Performance
• Customer Thinking

Essential Skills and Knowledge:

• Demonstrable experience in an administration role
• Must be IT literate, with experience in MS Word and Excel and (preferable) Gmail
• Ability to work to fluctuating workloads and deadlines, with excellent organisational skills
• Should be used to working within a confidential and sensitive environment
• Should be self-motivated and able to work without constant supervision.
• Should be organised, methodical and detail-oriented
• Must have excellent customer service skills

Desirable Skills and Knowledge:

• Experience of working in a help desk environment
• Part-qualified HR professional, or working towards an HR qualification

This role is based in Worksop, UK and we would expect any applicants to live within a commutable distance of the site. The successful candidate would be expected to attend the office on a daily basis.

There is no visa for this role.

What you need to do now

If you are interested in applying for this position click ‘apply now’ to forward an up-to-date copy of your CV.