Human Resources Business Partner

Job content

Due to business growth, we have a rare opportunity available for a HR Business Partner to join our experienced HR Team based at our head office in Wigan.

The successful applicant will partner in any HR related projects and day to day activities within our meter installation business area and will provide support and guidance to managers on all aspects of HR, working closely to ensure that all legal obligations and best practice are adhered to, in addition to building solutions to drive improvements on all areas of performance management and development.

This is a permanent, full-time role working 37.5 hours per week Monday – Friday, with a salary of £33,957 per annum.

Key Accountabilities

• Support your relative business area on all areas of the employee journey with particular focus on employee relations including attendance management, grievance and disciplinaries, along with performance management.
• Provide pragmatic guidance to your relative business area on all other areas of the HR policies and procedures contained within the Lowri Beck employee handbook.
• Support on all aspects of recruitment, focusing on headcount, attrition, and workforce planning, as well as working closely with managers and the recruitment team to implement strategies.
• Work closely with the management to coach, mentor and develop their teams to develop in their role, improve themselves with reference to bringing about an overall improvement in business performance and culture. Recommending or initiating any training opportunities or approaches.
• Support on any change projects as required ensuring efficient timeframes are met and correct legislative policies and processes are followed.
• Deliver and implement the appropriate HR strategies and policies to proactively support the business objectives and any objectives within the wider HR team.
• Provide support for your relative business area on any potential group or corporate projects, including redundancy and TUPE.
• Improve HR operational practices, spotting improvement opportunities and be proactive about driving efficiencies in your relative business area.
• Work with various other departments to gather supporting information for employee relations cases. Assist where necessary in the response to a Subject Access Request.
• To assist the HR Operations Manager to produce, analyse and present weekly, monthly, and quarterly reports regarding employee relations cases and trends with a focus on continuous improvement.
• To attend and provide advice at formal meetings, as and when required, and to take minutes during formal meetings and other investigatory meetings, also preparing case files, collating, and gathering relevant information to present in a clear manner.
• Conduct employment surveys and foster employee engagement through all roles
• Overseeing HR Advisor & HR Administrator who support relative business area.
• Use ongoing coaching and training of your team to ensure development, succession, and professional standards.
• Promotes safety culture within Lowri Beck and ensures compliance with the requirements of the Health and Safety at Work Act and Meter Operators Code of Practice Agreement.
• Ensure HR System (Cascade) is kept up to date and is the one source of truth.
• Promotes all Lowri Beck Policies and procedures.

What we are looking for

• Hold an MCIPD Qualification, preferably CIPD Level 5 or above - Chartered Member, or equivalent demonstrable experience.
• A minimum of 5 years’ HR experience in a generalist managerial/supervisory role, with experience in dealing with and overseeing high volume employee relations casework. Any previous HR Business Partner experience within an operations organisation with field-based employees would be highly advantageous.
• Proven experience of applying current UK employment legislation to a variety of HR situations.
• Able to demonstrate a strong ability to build relationships with key stakeholders, including heads of department and directors.
• Ability to organise and prioritise a heavy and diverse workload while managing a team and working as part of a wider team and on own initiative
• Excellent communication, organization & administration skills.
• Good training, presentation, numeracy, and analytical skills.
• Computer literate with the ability to operate Microsoft Office. Previous experience using Cascade HRIS would be advantageous.

Lowri Beck, established in 1996 and now part of the Calisen group of companies, is an accredited Ofgem Approved Meter Installer (OAMI), gas Meter Assets Manager (MAM) & electricity Meter Operator (MOP), with the ability to offer nationwide meter provision, installation and maintenance service. Lowri Beck is also a meter reading agent, data collector & data aggregator, offering a full end to end dual fuel utility support service, supported by a contact centre. Lowri Beck’s vision is to “empower our people to deliver service excellence”, with their key strengths being flexibility & partnering. Lowri Beck is committed to working closely with clients to deliver tailored cost-effective solutions, which do not compromise quality, safety, or service delivery.

Successful applicants and offers of employment will be subject to you successfully meeting our standard pre-employment vetting procedures, including Eligibility to work in the UK check, basic Disclosure and Barring Service (DBS) check, previous employment history check, identity check & home address check.

Please note this role is being handled by our internal recruitment team and no agency support is required at this time