HR Risk & Compliance Manager, HR, Enabling Functions, Nationwide

Your opportunity

The firms strategy is to provide its people with a culture of constant opportunity and growth and this role is no exception. This role sits within the HR People & Operational Effectiveness function and provides a chance to make an impact through partnering internal and external teams across the firm to provide scalable standards, solutions and frameworks across HR processes and procedures to enable the successful delivery of the UK HR Strategy. We identify threats and opportunities to the delivery of the HR strategy through management and monitoring of HR operational and enterprise level risks. We promote and maintain oversight of the HR internal control environment through adherence to all relevant compliance requirements related to our people. Our team are located across the UK but leverage the global scale of Deloitte to drive productivity, create value and deliver sustained results for our people.

Your role

This role will lead the delivery and management of:

• the HR operational risk and enterprise frameworks and reporting across HR
• embedding a culture of risk and compliance management across HR teams
• partnering with HR teams to monitor HR operational risk remediation plans to ensure risks are effectively analysed, controlled, mitigated, and learnt from to inform future best practice
• our approach for internal control monitoring to ensure compliance against our HR processes, policies and operational procedures meeting our statutory and non-statutory obligations (inc. adherence to applicable regulatory and legislative obligations and monitoring of third-party delivery of our insourced or outsourced services)
• the development of HR standards covering our important processes and procedures such as effective record management practices aligned to the HR record retention standard
• supporting HR process, data, and technology owners to maintain documentation and oversight of what personal data they process, why it’s collected, extent of the processing, how the data is accessed and secured and the required period of storage
• partner with our central privacy team to ensure sufficient oversight and remediation of HR privacy risks across HR controls
• the management and oversight of the HR business continuity plan to ensure timely inputs and regular updates from HR owners
• advocating operational resilience; building and maintaining strong relationships with senior stakeholders across all lines of defense to ensure successful delivery and embedding of operational resilience
• working with HR Leadership and their Extended Leadership representatives to ensure reporting standards are met across operational, enterprise and people and purpose risk areas
• the governance and management of our ‘My Support’ knowledge management system in ServiceNow including the oversight of the effective delivery of HR Services led knowledge processes
• management of the HR workforce plan and budget in partnership with Finance and HR Directors – agrees targets, regular reporting and monitoring of actuals vs budget, maintaining an accurate central oversight of HR spend and its workforce
• the management of the internal ‘on premise’ HR SharePoint site in partnership with our 3rd party vendor. Lead any updates or change to the platform in partnership with key stakeholders across HR and Technology & Digital Services team
• maintaining key relationships with our Central Business Services, Data Office and Technology & Digital Services teams

Your work, your choice

At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location:

Location is flexible and we have offices UK wide. Deloitte Works is the firm wide approach to giving our people the flexibility and choice in when, where, and how you work (either at home or in the office). It is our opportunity to design and implement strategies to create the best environments for our people, our clients, and our firm, to make an impact that matters.

Work pattern:

This is a permanent opportunity worked on a full-time basis.

Your professional experience

Essential

• Effective cross-functional project management skills, with experience of working with geographically dispersed teams
• In-depth working knowledge of core HR systems e.g. SAP, ServiceNow or equivalent platforms
• Able to interpret regulatory or legal obligations quickly and translate into our controls, processes, and procedures
• Comfortable in a fast-paced and complex matrix environment and relish working in a change environment
• Adept at communicating, influencing, coaching, educating, challenging and managing senior stakeholders
• An experienced Manager who is comfortable making difficult decisions and can communicate/manage the delivery of complex information in a confident manner
• Understand operating in a COE model and how to leverage those relationships to deliver large scale projects
• A role model as a team player with an ability to work collaboratively
• An expert in logical/critical thinking and problem-solving skills
• Confident and comfortable to work under pressure and manage a number of tasks simultaneously
• Able to work in a flexible environment, with an ability to decide which style of analysis and project delivery is appropriate

Desirable

• Experience of working in a highly commercial, fast paced environment ideally, but not essentially, within Financial Services or Regulated environment
• SharePoint (Online or On-premise) would be advantageous but not essential

Your service line: Enabling Functions

At Deloitte, we’re all about making an impact that matters, together. And nowhere is this more apparent than among our 2,000 strong Enabling Functions teams. With our combined specialist skills and business partnering expertise, we provide all the essential strategy, support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. So not only will you be providing world-class support to our internal clients, you’ll be making an impact for all the hugely influential organisations Deloitte works with too. Covering all our distinct areas: Human Resources, Clients & Industries, Finance & Legal, Central Business Services, National Quality & Risk Management, Technology & Digital Services, and Real Estate, the opportunities here are vast. And what’s more, you can grow your career in whatever direction you choose. We’ll support you all the way.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with statutory

clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it’s about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe

The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta), Ireland, the Middle East (Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen), the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,700 partners and over 50,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.

What do we value?

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Being a Leader at Deloitte

Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.

We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

• We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make

• We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities

• We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders

• We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

• We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.