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HR Quality Manager
View: 102
Update day: 01-06-2024
Location: Wilmslow North West
Category: Legal / Contracts
Industry: Legal Services
Position: Mid-Senior level
Job type: Full-time
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Job content
HR Quality ManagerLocation: 2 days in the office (Wilmslow)
Salary: Up to £50,000 per annum plus 2K annual bonus We are looking for a legal professional who will take the lead in supervising the quality for the Employment Law Team (ELT) department as well as working and supervising our EL Academy through their CILEX Professional portfolio. Our Employment Law Team provides end-to-end telephone advice and support on a wide range of issues including terms and conditions, disciplinary and grievance, sickness and absence, performance and misconduct, TUPE, redundancy, discrimination, dismissal, employee relations, recruitment etc As we scale for further growth across the Citation Group, we want our already amazing service team to be even better and that is where you come in. It is expected that you will have a sound technical employment law knowledge to be able to offer legally compliant support and guidance to the team with an excellent level of customer service. You will ensure you stay up to date with the latest changes in employment law and government guidance and will be able to confidently talk about these. Working alongside the EL Academy you will be expected to support and guide our colleagues in building a professional and comprehensive portfolio as they work towards becoming a CILEX Lawyer. In addition to consolidating upon technical excellence, we also expect this role to engage the hearts and minds of our colleagues, leading by example through our Citation values and delivering the best outcomes for our clients and team. The role Quality Management-Providing quality reviews of calls and emails as well as completing case reviews for the ELT department
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Deadline: 16-07-2024
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