HR Manager

We’re all originals here and our individuality is an asset. We have unique backgrounds and personalities, which means we all bring different ideas to the table. But we do have one thing in common: we all take personal pride in our public service. With every drop of water and spark of electricity we supply, with every bolt we tighten and with every guiding golden nugget of advice, we better manage the services that we all use and rely on every day, ensuring every household in Britain benefits from our work.

Amey is one of the top five support services suppliers in the UK. We employ 14,000 people, have a turnover of £2.1bn and a strong forward order-book. Every household in Britain benefits from the work we do. We maintain the UK’s road and rail infrastructure, keep schools safe and clean, manage the UK’s defence estate, safely escort prisoners and keep prisons and courts secure. We also collect and process waste. All of this is underpinned by our leading consulting capabilities which uses engineering design and data analytics to better manage the services we all use and rely on.

As one of us, you can really be you because your individuality is an asset. You’re surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your wellbeing. There’ll be experiences as original as you are, in a career that can feel like many rolled into one. You’ll be stretched but always supported. Whether it’s working on the biggest bridge in the country, learning to get to grips with the latest technology, or just working with a great group of people every day, you’ll find what gets you out of bed in the morning at Amey.

We are looking for an enthusiastic individual to join the HR Systems Team that forms part of the HR Shared Service Centre at Amey. You will report into the HR Systems Manager and be responsible for supporting the day to day maintenance of the HR Systems within Amey, in addition to supporting developments and improvements. As well as bringing your own skill set and ideas, in the role you’ll have opportunity to learn off a forward thinking and dynamic team, who support development and growth.

The chosen candidate will have line management responsibility of two HR Systems Advisers, who primarily support the business by managing the organisation structure in SAP and providing front line HR Systems support to employees and the teams within the HR Service Centre.

We are looking for a technically minded individual who has worked previously within a similar role in HR Systems, who has a strong focus on customer service. You will play a key role in the team in deciding the approach and direction of the HR Systems offering and will have opportunity get involved in projects to upgrade and implement new systems.

• Provide proactive support to the HR frontline teams by resolving technical cases
• Directly advise and support customers with issues and resolutions in relation to the Employee HR Portal (Employee Self Service)
• Making changes to the organisation structure in the live SAP environment
• Working with the wider Team and IT on system upgrades and implementations
• Delivering training to other team members and Super Users
• Troubleshoot system issues from both the business and the HR teams
• Line management of two HR Systems Advisers

• Previous experience of working within a similar role HR Systems
• Good Microsoft Excel skills
• Strong attention to detail
• An analytical thought process with the ability to troubleshoot issues
• Desire to develop technical knowledge and expertise

You will seek to improve the customer experience through the analysis of case load, identifying trends and undertaking immediate remedial actions.