Housing Administrator

☞ Linklife Ltd

View: 108

Update day: 11-06-2024

Location: Thame South East

Category: Other IT - Software Executive management

Industry: Marketing Advertising Staffing Recruiting Retail

Position: Associate

Job type: Full-time

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Job content

My client is a Social Housing Maintenance Main Contractor, provides a range of services to our customers including Responsive Repairs, Voids, Capital Works and M&E. They are looking for an Admin planners to join their team on a temp to permanent basis based in Thame.

Main Responsibilities/Duties Include
  • Raising repairs
  • Prioritise repairs by urgency, trade, and location to ensure the most efficient use of resources
  • Manage operative diaries
  • Follow up with operatives and manage allocation of workload
  • To liaise with tenants, client and operatives ensuring they are fully informed of any operational changes to complete the requested repair
  • Ensure that all repair activity information is fully entered onto system in a timely and accurate manner
  • To assist with arranging pre and post inspections for the Supervisors and record
  • To provide administrative support for the service as required
  • Ability to manage customer service complaints and resolve to a satisfactory resolution
  • To carry out any other reasonable duties as may be required by the business
  • To promote good working relationships with your colleagues and the company’s clients and suppliers

Required Experience & Knowledge
  • Planning experience
  • Repairs / maintenance knowledge
  • Competent in MS Office
  • Customer Service focus
  • Ability to work on own initiative and as a team member
  • Excellent verbal and written communication skills
  • Organised and efficient administration skills
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Deadline: 26-07-2024

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