Housekeeper

Job content

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world’s third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we’re driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.

Housekeeper

The following position is open in Scotland, United Kingdom.

What makes this a great opportunity?

Based on Islay and working alongside a passionate team of individuals across our Beam Suntory sites on Islay, the Housekeeper role ensures the smooth operation of house-keeping duties to allow a world class customer experience to be delivered.

Along with a team of housekeeping staff, you will support and ensure the cleanliness and presentation of accommodation and public areas across the Bowmore Estate and supporting departments across the Bowmore Estate, Bowmore Distillery and Visitor Centre and Laphroaig Distillery and Visitor Centre.

Role Responsibilities

DUTIES & RESPONSIBILITIES:

• Daily cleaning of hotel
• Servicing of rooms daily in the hotel
• Turnover of cottages
• Laundry
• Ensuring H&S checks are completed as scheduled – legionella, Fire Safety, etc
• Reporting monthly meter readings
• Ordering consumable items for the rooms – e.g. slippers, soap, coffee, etc.
• Updating the team board with relevant hand over information
• Attending team meetings and leading team projects as required
• Accepting and organising deliveries
• Updating and maintaining the contractor log – calling in contractors as required for general repairs and maintenance
• Suggesting and implementing continual improvements to enhance the customer experience
  
  

Qualifications & Experience

KEY SKILLS & COMPETENCIES:

• Drive and passion for delivering excellent customer service and experience.
• Excellent communication and interpersonal skills, with a “can do” attitude.
• Proven ability to work on own initiative and to build and maintain excellent relationships with key stakeholders
• Strong drive with high levels of energy, focus and ambition
• Ability to multi-task in a demanding environment
  
  

KEY BEHAVIOURS: QUALIFICATIONS:

• COMMUNICATION: Communicates effectively with colleagues and contacts.
• RELATIONSHIP BUILDING: Deals with colleagues and internal/external contacts in a professional manner. Works effectively within a team or other work group as appropriate.
• VALUING DIVERSITY: Considers and respects the ideas, circumstances and feelings of others. Treats everyone with fairness and respect, adhering to the principles of diversity and inclusion.
• PEOPLE DEVELOPMENT: Takes ownership of own performance and development. Assists and supports the development of others.
• COLLABORATION: Works collaboratively with Beam Suntory team with a ‘one team’ attitude.
• INNOVATION & CHANGE: Understands the need for change, demonstrates flexibility and is willing to try new approaches.
  
  

EXPERIENCE & QUALIFICATIONS: QUALIFICATIONS:

• Previous experience within the hospitality, retail and/or tourism sector is desirable
• Previous housekeeping experience is desirable
• Basic computer skills required
  
  

At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.