Hotel Manager

Job content

About us

De Regency Style Hotel is a small business in Redditch. We are professional, agile and professional.

Our work environment includes:

• Modern office setting
• Food provided
• Modern office setting
• Food provided
• Growth opportunities

```Job Summary```

We are seeking a highly motivated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering exceptional guest services. As the Hotel Manager, you will be responsible for ensuring the smooth operation of all departments, maintaining high standards of service, and maximizing profitability.

```Duties```

- Oversee and manage all aspects of hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services

- Develop and implement strategies to achieve revenue goals and maximize profitability

- Ensure compliance with all hotel policies and procedures

- Recruit, train, and supervise hotel staff, providing guidance and support as needed

- Monitor guest satisfaction levels and address any issues or concerns promptly

- Maintain a safe and secure environment for guests and employees

- Collaborate with other departments to ensure seamless coordination of services

- Handle guest complaints or special requests in a professional and efficient manner

- Conduct regular inspections to ensure cleanliness, maintenance, and adherence to quality standards

```Experience```

- Minimum of 5 years of experience in hotel management or a related field

- Strong knowledge of human resources practices and procedures

- Excellent communication and interpersonal skills

- Proven ability to lead and motivate a diverse team

- Solid understanding of financial management principles

- Experience with budgeting and forecasting

- Multilingual or bilingual skills

- First aid certificate

- Fire saftey

- Equality, diversity and LGBT+

- Basic life support

- Health, safety and welfare (inc COSHH & RIDDOR)

- Carry out security and fire checks around the hotel, dealing with guest incidents and requests for the following days business, end of the day accounting is completed.

If you are a dynamic leader with a passion for hospitality and a track record of success in hotel management, we would love to hear from you. Join our team and help us create memorable experiences for our guests while driving the success of our hotel.

Job Type: Full-time

Salary: From £27,000.00 per year

Benefits:

• Discounted or free food
• Free parking
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Tips
• Yearly bonus

Education:

• Bachelor’s (preferred)

Work Location: In person

Application deadline: 15/03/2024
Expected start date: 19/03/2024