Host/Hostess

☞ Gainford Group

View: 102

Update day: 02-06-2024

Location: Newcastle upon Tyne North East

Category: Food & Beverage PG / PB / Reception Restaurant / Hotel / Tourism Serving / Cleaner / Maids

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Job content

Aveika is looking for a driven and highly motivated Bar & Restaurant Host/hostess for an award winning city centre restaurant and bar in Newcastle.

Restaurant Host/Hostess Job Description

To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.

To constantly exceed guest expectations, delivering the highest standards of customer service, at times under great pressure.

  • The consistent delivery of superior customer service
  • Working knowledge SevenRooms bookings system
  • To ensure that the department creates a professional impression to customers and team members
  • To maximise opportunities for departmental sales and profit
  • To follow procedures for food and beverage controls at all times.
  • To assist with maintaining and improving departmental operating standards.
  • To assist with and suggest new promotional opportunities to enable departmental sales to meet and exceed budget.
  • Take telephone call for bookings for Restaurant, Bar or Events, Private Parties and Christmas Parties and discussing requirements and menus with clients.

PERSON SPECIFICATION

  • Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere
  • Remain calm, patient and polite, if receiving customer feedback
  • Be helpful and go out of your way to help our customers
  • Be confident and self-motivated, demonstrate a passionate commitment to the business
  • Be honest and reliable, trustworthy and respectful
  • Be immaculately dressed

QUALIFICATIONS:

  • Previous experience in restaurant or hospitality preferred but not required
  • Ability to multi-task in a fast-paced environment
  • Ability to work well under pressure and with other team members

Job Type: Part-time

Salary: Up to £10.42 per hour

Benefits:

  • Employee discount

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: In person

Reference ID: AV Host 12.2023

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Deadline: 17-07-2024

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