Hospital Administrator - Helston Community Hospital
☞ Cornwall Partnership NHS Foundation Trust
View: 109
Update day: 01-06-2024
Location: Helston South West
Category: Administrative / Clerical / Assistant Health / Medical Care Doctors / Nurse Part-time
Industry:
Job type: Part-time, Permanent
Salary: £20,270 - £21,318 a year
Job content
Hospital Administrator - Helston Community Hospital
Band 2
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
We will deliver safe, high quality, consistent and personalised care based on best practice. We are working to be a responsive organisation that listens and learns.
Great Organisation
We work to be a green organisation, and our sustainability plan will deliver NHS net zero targets. We will support quality care, research and innovation. All our work will be underpinned by clear and transparent principles and systems.
Great People
We will work together with our staff to create an organisation that supports our collective health and wellbeing. We will attract, retain and develop great people, and embed a caring, open, inclusive and restorative just culture that supports us to deliver quality care.
Great Partner
With our partners we will deliver health care that improves people’s quality of life, prevents ill health and reduces inequalities. We will spend our money wisely to achieve high quality outcomes that matter to local people.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
To provide full clerical and administrative support to the outpatients department, minor injury unit and inpatient ward and/or the clinical teams; there may at times be a requirement to cover the main reception, which is a key function within the hospital.
To be the first point of contact for all patients, visitors and members of the public attending the hospital and ensure they are fully assisted as required.
Main duties of the job
We are currently looking for an administrator to join the Administration Team at Helston Community Hospital.
The post is part-time working 22.5 hours per week and will include some evenings, weekends and Bank Holidays (not set days). A uniform is provided. Flexibility to work additional hours to meet service need would be an advantage.
You will need to be extremely organised and pay close attention to detail. You need to be flexible to deal with changing work environments and priorities. Having the ability to learn new processes and procedures quickly is essential.
The primary duty of the postholder will be to work on the busy inpatient ward and occasionally in other departments including the main reception.
Previous experience of working in a patient or client-focused environment will be an advantage, as will experience of working in a busy reception.
Training and support will be given to the successful applicant.
Working for our organisation
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role, please see ‘supporting documents’.
Person specification
Education / Qualifications
- Basic numeracy and literacy skills
- Knowledge and experience of using Microsoft office or similar applications
- NVQ or RSA 2 or equivalent experience
- Experience of working in an administrative setting
- Experience of managing electronic and paper-based diary / appointment systems
- Healthcare / NHS administrative experience
Skills and Aptitude
- Word processing and data inputting skills
- Ability to communicate clearly on telephone and face to face
- Experience of working in a client or customer focussed environment
- Experience of working in a reception
Knowledge and abilities
- Ability to use initiative to prioritise duties
- Willing to undertake further development and training as necessary
At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:
- Career conversations and individual development plans for succession planning and talent management
- Protected CPD time for registered staff
- Access to a dedicated central development fund supporting CPD for all staff
- Leadership and Management development programmes
- Coaching and mentoring opportunities
- A full clinical induction programme for operational skills
- Access to a care certificate programme for our band 1-4 clinical staff
- A bespoke and robust preceptorship programme to support newly qualified staff
- Individual professional development programmes
Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:
- Suite of health and wellbeing initiatives to support our colleagues physical and mental health
- Free access to individual HARP portfolios to support revalidation for nursing staff
- Free DBS checks where required
- Discounts available from retailers, UK hotels and main attractions
- NHS Pension Scheme
- Salary sacrifice car scheme
- Cycle to work scheme
- The Trust reimburses all application costs for staff eligible to apply for EU settlement status.
The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.
If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.
We are committed to diversity and equality of employment including the employment of current and former service users.
If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.
Any general recruitment queries, please contact our recruitment team on 01208 834644
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Deadline: 16-07-2024
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