Homeless Recovery Worker

Job content

Full time, 37 hours a week including weekends and bank holidays .

£21,031 progressing to £23,368

Will be working across two services Hope House and Locksway Road

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

Main Responsibilities

You will have your own caseload of clients to manage and will work with them on a one to one basis and will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them.

Encourage their involvement in personal progression in the form of education, training, employment activity or volunteering, where appropriate.

Help them improve their practical skills in areas such as budgeting, shopping, cooking, housework, laundry, health & hygiene

Offer support to clients to address all issues leading to their homelessness ie, substance use, mental health or debt and access the benefits they are entitled to claim

Attend meetings to support your clients, where appropriate and required

Work with external partners to maximise the opportunities available to clients so that they can resettle in the community.

Be extremely conscientious in areas such as safeguarding and lone working

Maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property

Update client records using relevant systems to a good standard

Work in accordance with the Health and Safety regulations and all policies and procedures

Attend supervision, appraisal, training and meetings as directed which may be outside of your normal working pattern

Work flexibly across all areas of operation where required and prior notice given

Any other reasonable task as requested by a member of staff

Attributes & Values

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

Clear verbal and written English

Good IT and keyboard skills

Polite, assertive manner, ability to self -motivate

Passion for working in a client/customer facing role

Knowledge of the benefits system and tenancy legislation

Have an interest and genuine concern for homelessness and related issues

Knowledge of voluntary and statutory agencies

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.