Home Care Coordinator

Job description

Purpose of the role:

Working closely and as part of the coordinating team you will ensure that clients

receive the highest standards of care and support through effective allocation of staff. You will direct, mentor and supervise the team to ensure quality standards are maintained and that care is delivered in a timely way in line with client needs and wishes.

Key Responsibilities:

• To organise the care team whilst considering the changing needs of clients
• To clearly set out the expectations for each shift and direct the team accordingly.
• To promote dignity, respect and choice for clients; ensuring that the care teamwork within this ethos at all times.
• To be accountable to the Manager and Senior Carer on shift; ensuring that they are kept informed of any concerns or changes to the health and wellbeing of individual residents.
• Ensure that care and support is provided for clients in a timely way; upholding and improving standards of care delivery.
• To ensure that clients have daily opportunities for meaningful occupation and activity.
• Uphold and embed the company values and ethos at all times
• To act as a role model and be an exemplar to the care team at all times
• To have a good understanding of individual clients needs and be able to respond effectively and responsively to changing needs.
• To ensure all care is delivered to the highest possible standard.
• Drive improvements in care delivery by upskilling the care team members, through observation and mentoring.
• Support and mentor new team members.
• To ensure the emotional and wellbeing of client at all times.
• Team work - covering team leader shifts when required with a flexible working pattern.
• To promote good communication among the team.
• To enable the Senior HCA protected time to complete designated responsibilities such as medication administration and care plan reviews.
• To contribute to the care planning process for individual clients by sharing information with the Senior HCA about their needs, wishes and any changes that you have noted.
• To ensure that all documentation completed by the care team and you is done so as near to the point of care delivery, is accurate and includes information about how the person has spent their day and their overall wellbeing.
• To adhere to all safeguarding processes are always followed.
• To monitor the care practice of individual carer’s, addressing any issues of concern proactively, including reporting and documenting as required.

Statutory Responsibilities:

• To ensure that all staff, including yourself take reasonable care of their own and other people’s health and safety whilst at work
• To ensure that all staff attend and follow training provided by the organisation to maintain good health and safety standards and are familiar with relevant policies and procedures.
• To ensure all staff report accidents, incidents and unsafe practices to the appropriate person.

Equal Opportunities Paula Integrated Care is committed to anti-discriminatory policies and practices and it is essential that the post holder is willing to make a positive contribution to their promotion and implementation.

Confidentiality: The post holder is required to observe strict and complete confidentiality regarding information obtained during the course of his/her duties Scope of Job Description

This job description reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but provides an induction of the work undertaken which may vary in detail in the light of changing demands and priorities. Substantial changes to the job description will be carried out in consultation with the post holder.