Helpdesk Administrator

☞ ENGIE

View: 107

Update day: 01-06-2024

Location: Rotherham Yorkshire and the Humber

Category: Information Technology

Industry:

Job type: Full-time, Permanent

Salary: £19,000 - £19,800 a year

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Job content

ENGIE are recruiting for a Helpdesk Administrator to be based in Rotherham, S60 1RF. This is a permanent full-time role working 40 hours per week. On offer is a salary banding of £19,000-£19,800 dependent upon skills and experience.

As Helpdesk Administrator you’ll plan and organise the full life cycle of all facilities management work from customer enquiry to job completion.

You’ll manage work orders through the Maximo system, planning and dispatching both reactive and planned maintenance works to engineers, sub-contractors, and site managers across various locations, ensuring all are completed within SLA’s and providing administrative support where appropriate.

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

  • 24 days annual leave (+ public holidays)
  • 24/7 Employee Assistance Program and access to mental wellbeing app
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts
  • Cycle to work scheme
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Qualifications

Who are we looking for?

  • Proficient in the use of IT, Microsoft Outlook, and Office.
  • Experience in a customer service role.
  • Experience of CAFM system (Maximo, ideally) is desirable.

This role includes a DBS Enhanced with Barred Lists check therefore ability to pass is essential

Who are we?

ENGIE is a key provider of energy, services and regeneration in the UK & Ireland. ENGIE delivers flexible, renewable electricity generation and clean, affordable energy supply to businesses of all sizes in the UK.

In July 2021, ENGIE launched EQUANS, a new dedicated brand, combining its services-led activities in energy solutions, technical & facilities management and regeneration to support businesses and communities embrace a greener, more efficient and increasingly digital world.

This opportunity is for EQUANS, please visit www.engie.co.uk/equans to find out more information about how we are empowering business and communities to build a greener, more efficient and connected world!

EQUANS is part of the ENGIE Group, which globally employs 170,000 people worldwide and achieved revenues €55.8 billion in 2020.

What’s next?

If this role is of interest to you, please click below to register, apply and track your progress! A member of our Resourcing Team will review your application and be in touch.

For more information about ENGIE, please visit:
http://www.engie.com/en/candidates-area/
For this role, you must have evidence of the right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. ENGIE has a written policy on the recruitment of ex-offenders, which is made available to all DBS applicants upon request. A copy of the DBS code of practice can be foundhere.
The ENGIE Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.

Job

: Administrative support / Logistics / Secretarial

Primary Location

: Europe-England-South Yorkshire-Rotherham

Organization

: Public Services - UK

Schedule

: Full-time

Nature of Responsibility

: Operational / Administrative role

Job Posting

: Aug 30, 2021, 12:00:00 AM

Job Type

: Permanent
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Deadline: 16-07-2024

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