Help Desk Administrator
View: 106
Update day: 07-05-2024
Location: Chelmsford East
Category: IT - Software Administrative / Clerical / Assistant
Industry: Construction
Position: Mid-Senior level
Job type: Full-time
Job content
THE COMPANY
· Based in Chelmsford, Essex
· HVAC & Electrical Specialist Company
· Established for over 20 years
· Work is London & Essex
· Work predominantly within high end restaurant and retail chains.
· Carry out Installation, Service, Maintenance & Breakdown.
JOB DESCRIPTION – HELP DESK ADMINISTATOR
This role is for a full-time position within our PPM Operations Team. The successful candidate will be based at our Chelmsford office.
Monday – Friday – 8am – 5pm
As part of this role your main duties and responsibilities will include:
- Communicate effectively and in a timely manner with customers and sub-contractors; ensuring all queries are responded to effectively
- Work with the team ensuring service engineer scheduling, programming and booking in of work is priority, ensuring all appointments adhere to diary deadlines
- Extracting, updating and inserting information into our in-house IT System – Job Logic & Client Portals
- Distribution of documentation as per client’s requirements
- Engineer’s timesheet control and clearing which is to be done on a daily basis, including electronic expenses
- Supplier/Sub-contractor – placing orders, checking purchase invoices to authorise payment, process sub-contractor reports
- Client / internal invoicing
- Checking and follow up action on out of hours calls on a daily basis.
- Daily/weekly and monthly Preparation of invoices for accounts
- Return of incorrect/damaged goods to suppliers
- Arrange and co-ordinate weekend working
- Complete any other associated task requested by the management
- Additional ad-hoc duties
SALARY & PACKAGE
- £22,000
- 20 Days Holiday & 8 Bank Holidays
- Pension
PLEASE CONTACT SEAN HITCHMAN ON 020 7932 2800 / shitchman @ rgb .co. uk
Deadline: 21-06-2024
Click to apply for free candidate
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