Head of Business Development

Job content

Head of Business Development Manager – FOG Services

Responsible to: B2B MP / MR Sales Director

Accountable to: Franchise Brands B2B Divisional Managing Director

Base Location: Stratford Upon Avon with National Travel

Salary: £55,000 - £60,000 per annum.

Additional Allowance(s): Car Allowance of £6,000 per annum

Eligibility for Franchise Brands Share Options (following probation)

Job Summary

• To plan, develop and maintain a comprehensive range of services programmes for FOG recovery units and related kit, equipment and value-added services.
• Develop new and improved range of products for FOG and other commercial kitchen requirements.
• In collaboration with the Sales Director and Filta General Manager, help develop the Filta side Sales Team(s) and technical Teams.
• To support the sales and B2B Division marketing function and peers nationally to develop synergies, increasing revenue streams and working strategically to ensure longevity with existing customers whilst forming robust links with new business leads.
• To work collaboratively with colleagues cross functionally, raising the profile of sales activities, and working to ensuring that the interface with Service Delivery and Finance is joined up (thereby ensuring that processing for cash collection / invoicing / customer queries are resolved in a timely way).

Specific Responsibilities

• To achieve team sales targets in line with business objectives.
• To contribute to management information associated with sales, providing analysis, and recommendations which will help strategic planning.
• To develop an understanding of the key challenges for clients, minimising complaints, and pre-empting any recurring issues / themes in service and quality delivery.
• To ensure that any complaints when they do arise, are fully investigated and satisfactorily resolved, ensuring that institutional lessons are learned and repeated issues do not occur.
• Expand customer base, building and maintaining rapport and responsiveness whilst identifying new customers.
• Competent and optimal use of CRM systems, databases national and social media.To significantly develop and broaden and grow sales of GRUs and other fog equipment and services.

Person Specification

Qualifications

• Good general standard of education – including prevailing accepted qualifications (GCSE or equivalent) in Maths and English.
• Evidence of continuing professional development within a sales environment

Knowledge

• Broad understanding of selling strategies and techniques underpinned by proven experience and success at sales delivery.
• Understanding of commercial kitchens and equipment.
• Knowledge of contract management /service level agreements

Experience

• Proven experience of sustained achievement of sales targets – preferably within the sector / industry.
• Engineering or scientific background.
• Commercial Kitchen Supply
• Water Authority Compliance
• Environment Agency and Drainage Compliance
• Product Development
• Experience of managing complex budgets and achieving value for money for the client.
• Experience of working for a franchise / networked organisation.
• Performance managing third parties and internal staff where necessary.

Skills and abilities

• Excellent communication skills
• Good verbal and written skills
• Ability to simplify complex information to non-technical audiences.
• Ability to build rapport with staff and third parties staff at all levels
• Ability to influence and negotiate
• Ability to plan long term sales strategies
• Practical
• Problem solver
• Customer focused
• Commercially aware
• Collaborative
• Team player
• Results driven
• Looking for longevity / commitment with a developing organisation.
• Ability to multi-task
• Ability to work across multiple sites and to work remotely.

Behaviours / personal qualities

Negotiation Skills

Job Types: Full-time, Permanent

Salary: £55,000.00-£60,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Employee mentoring programme
• Employee stock ownership plan
• Free parking
• Health & wellbeing programme
• Life insurance
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

COVID-19 considerations:
All Franchise Brands plc Group Companies operate in line with the National Guidance for Employers issued by the Government.

Work Location: In person

Application deadline: 31/07/2023
Reference ID: HoBD7/7