Global Business Services (GBS) Director, IGH

Job description

Global Business Services Director
Infrastructure, Government and Healthcare Management Consultancy

The Team
KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges. With offices across the UK, we work with everyone from small start-ups and social enterprises to national government bodies and major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities in which we work.

We are a global leader in infrastructure, government and consulting public sector, with a long track record of working across the UK in local government, central government, policing, transport, healthcare and higher education. We are investing in growing our team to meet growing demand and make more impact for our clients.

Our goal is to help our clients and deliver meaningful change. We aim to be the transformation and major programme delivery partner of choice to public bodies in the UK, drawing on our nationally distributed team and wider global networks and expertise.

Our team builds long term relationships with our clients, focussed on organisational change, digital transformation and system redesign. We help our clients rethink public services for the digital age. We go from design all the way to delivery, to help build capacity and capability and to create the infrastructure needed to fuel economic growth.

We want to recruit talented people who have the energy and drive to succeed in a dynamic and challenging environment, and who have a passion for public services and delivering meaningful outcomes in society. We believe we are market leaders in promoting diversity and inclusion in the workplace and want to encourage applications from people of all backgrounds and cultures.

Our Global Business Services Team is an integral part of KPMG’s Infrastructure, Government and Healthcare (IGH) Practice. Joining our industry leading practice will expose you to work on a range of high profile assignments helping our clients address their most challenging issues and achieve their biggest opportunities. You will benefit from working with and alongside specialists from a number of disciplines and experts.

The Role

As a Director in our rapidly expanding IGH practice you will be central to the development of our growth strategy, identifying opportunities for KPMG to make an even greater impact, originating new work, and managing sustainable growth.

As part of this you will lead the design and implementation of large-scale public service reform, performance improvement, and transformation programmes, with a particular focus on our Global Business Services offer. You will bring together KPMG and client capabilities to solve complex problems and delivery ambitious outcomes.

As an experienced leader of change in the public and/or private sectors, you may specialise in programme delivery or another discipline, and will also being enough expertise and experience of digital transformation, public policy, procurement, technology, and operational delivery to design and oversee overarching change programmes.

You will be working with senior clients including Programme Directors, Chief Operating Officers, SROs, CEOs and Permanent Secretaries, as well as leaders in the wider public sector including policing, infrastructure and transport, and health.

You will also lead, manage and develop KPMG teams, capabilities and propositions, and will be accountable for developing our ability to deliver high quality work for clients as we continue to grow our share of the market. You will help our people to grow and shape their consulting careers across IGH and the wider firm.

Joining our industry leading IGH practice will expose you to work on a range of high-profile assignments helping organisations, politicians, officials, policy-makers and public sector leaders address their most challenging issues.

Responsibilities:

Successful candidates will work together with KPMG colleagues and clients to:

• Identify options and solutions to address complex client issues and challenges
• Perform a client delivery focused role which typically involves the leadership of complex and large-scale public service reform
• Develop and sustain client relationships by demonstrating insight and understanding of the challenges facing clients, at a personal, organisational and system level
• Lead and develop insightful proposals and propositions which demonstrate and contribute to KPMG’s market leading position
• Win and lead client delivery engagements which are commercially viable
• Lead our teams day-to-day, to produce compelling analysis, presentations, reports and other deliverables that are well drafted, whilst also addressing complex, politically-sensitive issues
• Design, plan, facilitate and lead events, workshops and interactive sessions to support our clients
• Proactively maintain project oversight, including financial and project risk management
• Develop networks across KPMG to bring additional expertise and value to our clients
  

Skills & Qualifications

• You will be a talented and ambitious senior consultant with experience of originating and delivering shared services/Global Business Services consulting services. With vast experience of the following: transforming shared services, outsourcing/insourcing, integration of different corporate functions, technology enabled change, agile working, and enterprise wide transformation.
• You will have the credibility and experience to lead KPMG and client teams to assess, design, plan and deliver complex programmes of work - and bring leading practice approaches, points of view and understanding from experience in this field that can make an immediate impact.
• You will have a good understanding of relevant strategies including the government policy agenda, shared services trends across the public sector and demonstrate a strong desire to support clients in these areas.
• You will have experience of managing and balancing political, reputational and commercial risk
• You will be comfortable operating in highly politicised environment that attracts scrutiny from the media and from parliament
• You will understand the evolving nature of government service delivery and how KPMG’s services can support that evolution
• You will have significant people leadership and performance management experience, including experience of coaching or managing a wide range of staff.
• You will be experienced and comfortable presenting findings and analysis to board-level clients, Ministers, and governing bodies
  

Qualifications required for this role are not prescriptive. You will have considerable relevant experience and will need to demonstrate:

• Track record of originating and delivering high value government-orientated consultancy services, ORexperience of developing and leading large-scale transformation programmes
• Access to a broad, relevant network of government policy and delivery stakeholders who see you as a trusted advisor
• Ability to thrive in a fast-paced working environment including taking initiative in ambiguous and fluid situations
• Experience of leading programmes and large-scale projects, especially those with a digital and technology component
• Hold HMG Security Clearance or be able to obtain clearance when you join us.
  

A final word from us...

Everybody likes to say they’re different... but we really think we are.

We’re hugely proud of what we’ve managed to achieve so far, but we’re only just getting started. We’re looking for people to grow with us and are committed to helping everybody reach their destination, regardless of what that is.

Should you choose to join us, you can expect an attractive benefits package, which typically includes:

Financial

• A competitive salary
• Pension options
• Bonus scheme that reflects firm and individual performance
• Rail and Oyster Card reimbursement
• Staff discounts
• Access to preferential banking

Lifestyle

• 25 days holiday, with the option to buy up to an extra 10 days, plus an additional day of leave for your birthday
• Competitive maternity and paternity leave
• 6 days of work time each year for volunteering
• Daily lunch allowance
• Flextra - a flexible benefits scheme that allows you to choose benefits for you and your family, such as, travel insurance, critical illness insurance, dental insurance and discounted gym memberships

Health and Wellbeing

• Private medical insurance
• Personal accident insurance
• Life assurance of 4 x salary with the option to increase this via flexible benefits scheme
• Access to private, remote GP appointments anytime and anywhere via a smartphone
• Online health risk questionnaire
• BeWell employee assistance programme for confidential information, advice, or counselling for life’s daily challenges
• Group Income Protection

No matter what skills you bring to our team, you’ll be surrounded by spirited, naturally curious people. People who want to learn from you, and who’ll also teach you a thing or two along the way. It’s how we make a collective impact, greater than the sum of its parts.

And if this isn’t the role for you but you like what you see, keep in touch. There will be other opportunities to join us.

For more details about a career at KPMG, visit: www.kpmgcareers.co.uk