Functional Skills Administrator

Job content

About The Role

Responsible for administrating and coordinating Functional Skills Field Army delivery across all Pearson TQ apprenticeship contracts.

Context

TQ Education & Training (part of the Pearson Group) is a provider of outsourced training services to the UK Ministry of Defence, other public sector organisations and private companies both in the UK and overseas. This role will support Functional Skills Field Army delivery as across all Pearson TQ apprenticeship contracts.

Key Outputs

• To administer and coordinate English and Mathematics Functional Skills Field Army delivery across all Pearson TQ apprenticeship contracts
• Register apprentices on the BKSB e-learning platform
• Issue BKSB login information to apprentices and monitor the completion of Initial and Diagnostic assessments
• Manage Awarding Organisation registration and certification processes for Functional Skills provision, adhering to strict timelines where necessary
• Coordinate and manage Functional Skills apprentices, by monitoring and updating the trackers and schedule additional Functional Skills programmes of learning where required
• Liaise with military POC to organise Functional Skills programmes of learning, non-attendance and results
• Create and disseminate joining instructions for apprentices
• Update the Functional Skills course schedule
• Email confirmed programme of learning attendance lists to Functional Skills delivery staff
• Assist with the creation of Tutor Rationales and Programme Plans
• Process Field Army Functional Skills paperwork on Smart Assessor and update Smart Assessor as required
• Schedule all Functional Skills examinations and support with invigilation where required
• Monitor Functional Skills results and disseminate to relevant Pearson TQ staff
• Maintain accurate records as required of all student assessed work, report progress and achievement of qualifications
• Process Speaking and Listening Field Army claims with the relevant Awarding Organisation
• Liaise with relevant stakeholders and individuals and establish and maintain excellent working relationships within the client and staff communities
• To support the Functional Skills Manager/Senior Functional Skills Manager in developing and coordinating the quality assurance systems and processes across the Functional Skills qualifications from both an Awarding Organisation and company perspective
• Support the Functional Skills Manager/Senior Functional Skills Manager in Awarding Organisation communications and in coordinating the internal and external verification and standardisation processes
• Implement company policies and practices in respect of teaching, learning and student support
• Attend and contribute to team and other operational meetings, as required, and disseminate information
• Assist with and fully support wider Apprenticeships administration teams, if required, to cover, for example, staff holidays
  

Key Performance Indicators

• Ensuring all Functional Skills administration and coordination requirements of the contracts are fulfilled
• Maintaining accurate records for student assessed work, progress reporting, examinations and other administrative requirements
  

Relationships

A Wide Range Of Internal And External Stakeholders Including

• Head of Apprenticeships, Senior Functional Skills Manager and Functional Skills Manager
• Apprenticeship Programme Managers
• Apprenticeship Coaches
• Functional Skills Tutors
• Zero Hours Functional Skills Tutors
• Administrative/HR and Finance Staff
• Military points of contact
  

GENERAL DUTIES

• To be responsible for your own welfare by following the Health, Safety and Environmental Policy and other related policies such as Equality, Anti-Bribery and Corruption, Prevention of Harassment, Public Disclosure "Whistle-blowing" and Data Protection etc.
• Execute the responsibilities of your role according to standards, as set out in the Code of Conduct
• Take responsibility for personal CPD and lifelong learning
• To maintain a professional image and enhance the company’s reputation for quality and service
• To undertake/perform other duties associated with this role, by agreement
  
  

Essential

QUALIFICATIONS

• Excellent organisational, administration, interpersonal/communication and relationship management skills
• Knowledge of the Functional Skills framework
• Excellent IT skills, specifically Microsoft Excel
• Ability to manage tight deadlines and conflicting priorities
• Ability to promote learning and opportunity for all
  

Desirable

• Level 2 Administration qualification
• Functional Skills, Key Skills or Skills for Life qualifications
• Knowledge of Apprenticeships and Apprenticeship delivery
• Experience of MIS data processing
• Experience of working with military training contracts