Job type: Apprenticeship

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Job content

Booking patient appointments, making appointments and dealing with patient/prescription queries. Facilitating immunisation clinics and managing patients in the waiting area.


Closing date: 05 Nov 2021

Apprenticeship summary

  • Weekly wage

    £160.00

  • Working week

    Approx. 32 hours per week. Monday morning 8.30 - 12.30, Tues-Fri 6pm finishes

    Total hours per week: 32.00

  • Expected duration

    15 months

  • Possible start date

    08 Nov 2021

  • Date posted

    yesterday

  • Distance

    245.7 miles

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001779384

  • Positions

    1 available

  • Scanning documents
  • Registering/Deductions of patients
  • Signposting to clinicians
  • Pulling Medical records, converting and making new folders
  • Clinical coding, data input and searches.

This is a responsible post and requires common sense, the ability to prioritise and problem solve.

Requirements and prospects

Desired skills

Full training will be provided, what is important is that you are personable, chatty and able to welcome patients with courtesy and a big smile.

Personal qualities

A warm, welcoming personality is the main requirement for this role.

Desired qualifications

Ideally you will have good numeracy and literacy skills and GCSE grades 4 and above. Don’t worry if you don’t, Milltech Training will support you to achieve functional skills in English and maths.

Future prospects

There is a career on offer upon successful completion of the apprenticeship. This is a great opportunity to work in a challenging, but enjoyable environment and gain new knowledge, skills and behaviours.

About the employer

We are a busy medical practice based in Hebburn, providing care to local residents.

Employer

Ellison View Surgery

About disability confident

Disabled candidates will generally be offered an interview if you meet the minimum requirements for this vacancy. Contact the employer for full details.

Employers may need to limit the number of interviews offered to both disabled and non-disabled people if they receive high numbers of applications.

The disability confident scheme supports employers to make the most of the talents disabled people can bring to your workplace.

Address

Campbell Park Road

Hebburn

NE31 2SP

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Training

Training provider

Milltech

Applications for this apprenticeship are being processed by Milltech

Contact

Daniel Lister 07866 024668 daniel@milltech-ltd.co.uk

Teaching and learning to prepare showcase portfolio and prepare for end point assessment.

Functional skills maths and English if required.

Prevent, British Values, Health and Safety and e-safety.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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Deadline: 12-07-2024

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