Workshop Controller (FT)

☞ Recra Consulting

Vue: 104

Jour de mise à jour: 01-06-2024

Localisation: Lutterworth East Midlands

Catégorie: IT - Matériel / Réseaux IT - Logiciel Informatique Conseil / Service client Mécanique / Technique

Industrie:

Type d’emploi: Full-time

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le contenu du travail

Recra are working in partnership with a reputable and well-established fleet management company who are keen to add a Workshop Controller to their team in Lutterworth. The candidate will be accountable to the Branch Manager and reports to him on a day-to-day basis.

Candidates responsibilities:
  • Oversee the daily running of the workshop, booking in of work, and prioritizing workload to meet customer needs, ensuring a steady flow of work through the workshop.
  • Estimate both mechanical and body repairs to vehicles and trailers.
  • Liaise with external and internal customers to ensure work is authorized.
  • Liaise and negotiate with the parts department to ensure parts availability and ensure service exchange and warranty parts procedures are adhered to.
  • Ensure customers’ service schedules, MOT, and O License requirements are maintained.
  • Provide technical support to the workshop and external customers.
  • Monitor job cards and service documentation for completeness and accuracy.
  • Oversee all Health and Safety regulations and safe working practices are adhered to within the workshop.
  • Ensure the provision and ongoing condition of workshop tools and equipment, arranging purchase, repair, and calibration.
  • Ensure a high standard of cleanliness and tidiness is maintained within the depot in order to maintain the company image and a safe working environment.
  • Supervise workshop staff, including monitoring timekeeping and productivity, authorizing overtime, and identifying training needs.

Candidate should demonstrate:
  • A technical qualification or proven experience in repairing and maintaining vehicles.
  • Able to work on my own initiative and to strict deadlines.
  • Ability to organize own workload and that of the team.
  • Excellent customer service skills.
  • Proven administrative skills.
  • Awareness and understanding of health and safety requirements.
  • Ability to actively seek solutions to problems.
  • Supervisory skills.
  • Flexible approach to working hours.

Skills/experience:
  • Previous supervisory experience.
  • Computer literacy.
  • Knowledge of the Kerridge IT system.
  • Knowledge of the automotive industry.
  • Class 1 HGV license.

Monday - Friday.
7am till 4:00pm with 1 hour unpaid lunch.
Alternate Saturdays - 8am till 12pm.

For more information, please contact the team at Recra on 0116 4646336.
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Date limite: 16-07-2024

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