Operations Administrator

☞ Avantorinc-ch

Vue: 106

Jour de mise à jour: 07-05-2024

Localisation: Lutterworth East Midlands

Catégorie: Direction Production/Opération

Industrie: Information Technology Services Staffing Recruiting Financial Services

Niveau: Associate

Type d’emploi: Contract

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le contenu du travail

Avantor Services provides a broad variety of on-site Laboratory Services for major pharmaceutical customers and works collaboratively with our clients to provide resource, and deliver core scientific activities.

We are looking for an Operations Administrator on a full-time, permanent basis.

The purpose of the role is to provide administrative support for the Ops Department. In particular, to liaise with transport companies and customs brokers, liaise with internal departments in all administrative matters, assist with complaint handling and system testing. This person will become an SAP Super User for the Ops department.

Major Job Duties And Responsibilities
  • Handling all administrative tasks for the Warehouse to include complaints resolution, reporting, and document handling, system testing
  • Coordinating shipments with the customer services team
  • Liaise with internal departments as well as transport companies and customs brokers
  • Liaising with Customer Services in all matters related to transport, deliveries and returns
  • SAP management (this person already is or will become SAP Super User)
  • assisting with various basic trainings within the warehouse and operations, to include on the job trainings (i.e. manual handling, site induction)
  • Work respectfully within a multicultural customer environment, being aware of differing business culture and acting accordingly
  • Respond efficiently to customer-related enquires by phone or email
  • Working with offshore team to co-ordinate admin and back-office process to ensure customers SLA’s are achieved
  • Building a good working relationship with your Operations Management Team including mutual understanding and trust
QUALIFICATIONS (Education/Training, Experience And Certifications)
  • A high standard of English and Maths
  • Ideally some experience in a similar administrative role
  • SAP superuser or good working knowledge of SAP would be an advantage
  • previous experience or good understanding of shipment and customs documents and requirements
Knowledge, Skills, Abilities & Competencies
  • Experience of export documentation and Incoterms
  • Strong organisational skills
  • Excellent communication skills – Written and verbal
  • Ability to follow and always adhere to regulatory processes
  • High attention to detail
  • Proactive customer focussed approach
  • Ability to work independently
  • Able to multi-task whilst working under pressure
  • Knowledge of hazardous goods would be beneficial for this role
  • Awareness and acceptance of differing cultural approaches to business and communication
OFFER

Here at Avantor, we focus on you. Along with a competitive salary, we will offer you a modern lab environment where you can feel at ease while gaining practical experience, expanding your knowledge, and focusing on your personal growth.

    • We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

    Your privacy is important to us. Please for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

    3rd party non-solicitation policy

    By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation
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    Date limite: 21-06-2024

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