HR Administrator

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JOB TITLE:Administrator

LOCATION: 3&4 The Parade, Nepcote Lane, Findon, Worthing, BN14 0SE

SALARY: £23,000-26,000

HOURS: Full time - Monday- Friday

Responsibilities

We are looking for a friendly, organised and competent individual with excellent communication skills. You need to be someone who can represent the service in a positive and professional way.

You will be responsible for:

• Keeping documents organised
• Dealing with incoming and outgoing correspondence
• Data entry, retrieval and database maintenance
• Filing and archiving
• Creating and managing documents, spreadsheets and presentations
• Compiling reports
• Managing diaries for team members
• Scheduling meetings, taking minutes and arranging conferences and events
• Speaking to customers and clients to answer queries and resolve issues
• Accurately taking messages
• Sorting incoming post
• Completing documentation
• Ordering supplies
• Support with compliance policies and protocols on behalf of the company
• Support with the compliance program to ensure the company operates in accordance with guidance and legislation
• Signpost staff to guidance and advice on policies and CQC standards
• Track and report on compliance metrics
• Promote and share best practice across care and support
• Undertake and support quality development workshops as required
• Remain up to date on guidance and legislation related to the company and update policies accordingly
• Help senior staff complete compliance audits to determine whether establish protocols are being followed and where they can be improved
• Help senior staff maintain up to date written documentation and policies
• Help senior staff undertake Quality and Compliance Audits in line with regulatory, contractual and company requirements
• Record, analyse and report findings from audits and quality reviews
• Produce SMART action plans in line with audit and review findings, supporting company-wide continuous improvement
• Raise safeguarding or serious non –compliance and risk issues
• Organise compliance resource library for staff members to reference when they have questions
• Managing induction and training of staff
• Keeping Staff files updated and inline with safe recruit and cqc policies
• Managing the training matrix
• Source appropriate training providers and evaluate their performance to ensure they meet the learning and development needs of care and support staff
• Ensure staff achieve the Care Certificate within six months of starting
• Ensure all training records are up to date
• Follow company policies and procedures
• Maintain confidentiality of information relating to clients, staff, and other users of the services in accordance with the Data Protection Act 1998 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/ or prosecution.
• Participate in CPD
• The above is not an exhaustive list of duties.

Requirements

• At least a years experience of a similar role
• Experience working in the care sector.
• Relevant health or social care qualification or other professional qualification.
• Knowledge and Awareness of CQC and Fundamental Standards of Quality & Safety, Mental Capacity Act, Deprivation of Liberty, and Person Centred Plans.
• Equivalent to GCSE English and maths at C or above
• Excellent communication skills both written and verbal
• Competent at using various computer systems
• Friendly and welcoming personality
• Customer service experience
• Team worker
• Caring
• Enthusiastic manner
• Trustworthy & honest
• Can-do attitude
• Personally committed
• Learns from mistakes
• Tenacious & resilient
• Takes accountability
• Professional
• Willing to undertake further training
• Ability to motivate & influence others
• Knowledge of HR processes
• Able to work autonomously with diligence, consistency & enthusiasm

Benefits

• Competitive hourly rate
• Holiday pay
• Pension Contributions
• Supportive environment & regular supervision
• Opportunity to develop & career progression

Job Type: Full-time

Salary: £23,000.00-£26,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person