Head of Information Technology

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Rayner is a leading developer and manufacturer of ophthalmic implants and pharmaceuticals; it specialises in intraocular lenses (IOL’s) and related products used in cataract surgery and refractive surgery. Since the development of the first IOL, Rayner has continuously pioneered IOL design with a goal to improve vision and restore sight worldwide.

Today, Rayner’s mission remains to deliver innovative and clinically superior ophthalmic solutions that respond to the expectations of our global customers to improve sight and quality of life for their patients.

This is a great opportunity to lead the streamlined operation of the IT department and ensure it aligns with the overall business objectives of Rayner, as we embark on a very exciting growth period.

You will plan, coordinate, direct, and design all operational activities of the IT department and will provide direction and support for IT solutions that enhance mission-critical business operations.

Key Responsibilities:

• Work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions across the business, including staffing, sourcing, purchasing, and in-house development
• Develop and manage application portfolios for each department and attain all IT service level agreements within Rayner
• Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies
• Develop and review budgets for and from IT department divisions and ensure they comply with stated goals, guidelines, and objectives
• Manage IT department operational and strategic planning, including business requirements, project planning, and organising and negotiating the allocation of resources
• Promote and oversee strategic relationships between internal IT resources and external entities, including government, vendors, and partner organisations
• Authorize and oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs
• Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions

Experience:

Essential

• Relevant degree and evidence of continuous professional development in an IT role; ITIL qualification
• Significant experience managing and/or directing an IT/IS operation
• Proven experience in IT infrastructure strategic planning and development, project management, and policy development
• Experience with systems design and development from business requirements analysis through to day-to-day management
• Experience of presenting to boards and executive teams
• Extensive experience working in a team-oriented, collaborative environment
• Proven experience in managing remote offices with additional experience in setting up remote offices in new territories

Desirable

• Medical Device/Pharmaceutical industry experience