Group Operational Training Quality Manager

• Maintain Wincanton’s high quality and standards in all specialist areas within Operational Training: HSEQ Training, MHE Training, Driver Training
• Own the operational processes and standards for Wincanton’s Operational Training
• Manage and liaise with key external relations with relevant awarding organisations, trade associations and regulated bodies to ensure our operation meets the required standards with all internal programmes
• Ensure compliance with the requirements of regulators for our qualifications and accredited learning provision
• Responsible for the timely review and maintenance of course training materials to ensure they are always up to date with relevant material and legally compliant
• To ensure parity of teacher training standards across all training courses in Wincanton’s Operational Training portfolio, identifying best practice internally and externally to drive improvements in provision
• Govern subcontractors working for Wincanton to ensure the highest possible standards
• Manage internal compliance of governance processes, with responsibility for internal quality audits across the Training team, identifying strengths and weaknesses in provision to drive continuous improvement
• Drive appropriate levels of standardisation and CPD
• Manage a team of Operational Training Quality Assurers
• Act as an Independent role in investigations relating to training such as plagiarism, complaints or unfair treatment
• Evaluate success and impact of training given across Wincanton and the Operational Training team
• Work with the Operational Training team and wider business to identify opportunities to increase the training offering
• To liaise with Divisional Training Managers / Operational Training Senior Management Team to ensure training offering supports business needs and feedback any concerns following discussions in training courses
• To produce timely and accurate reports for training analysis

• Comprehensive understanding of quality assurance processes and working practices
• Experience and knowledge working awarding organisations and awarding bodies
• TAQA Award in Assessing Vocational Achievement – Level 3 or equivalent
• Quality Assurance qualification: TAQA Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice – Level 4 or equivalent
• Experience achieving and maintaining awarding body status
• Experience of working in the teaching and training sectors
• Good understanding of Health and Safety practices
• Dynamic and creative
• Confident and proficient at writing and delivering presentations
• Strong communication skills and verbally articulate
• Highly organized
• Strong attention to detail
• Consistent, polite, approachable and helpful
• Open to new ideas and keen to explore new methods of training delivery and governance

Desirable but not essential:

• Formal training qualification i.e. PTLLS, BTEC Award in Education and Training (L3) or above
• Experience conducting internal audits
• Experience in developing/reviewing learning content
• Experience in delivering courses