Concession Supervisor

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TITLE OF POST:Concession Supervisor

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BASE: *Air Ambulance sample shop, George House, Magna Park

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ACCOUNTABLE TO: *Area Manager for The Air Ambulance Service

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LIAISES WITH: *Concession Supervisor, George Management, other Shop managers
Fundraising managers and Volunteers

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HOURS: *16 hours per week, to cover shop sale times and restocking.

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SALARY: £9.00 per hour*

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In this role you will be employed by the Air Ambulance Service, but will work under the rules of Asda Head Office.*

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JOB PURPOSE/SUMMARY*

To take responsibility and manage the George Head Office Staff Sample Sale shop. To ensure that the shop is fully stocked and staffed for each sale.

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SPECIFIC RESPONSIBLITIES*

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To ensure all shop sales targets are achieved in line with projected sales as given by George and The Air Ambulance Service

• To Adhere to George Set Price list for all items sold
• To be an ambassador of The Air Ambulance Service and provide information to the George team as and when required
• Adhere to George Head Office policies and Procedures
• Proactively recruit volunteers, train and motivate the team to provide the highest level of customer service when needed.
• To ensure the store room is maintained and shop floor is fully stocked ready for each sale.
• Present and maintain high standards of shop merchandising and visual layout at all times.
• Complete all shop administration inclusive of cash handling, accurately and to deadline, ensuring company policies and procedures are adhered to.
• Adhere to all aspects of health and safety complying with legal regulations to provide a safe working environment for staff.
• Plan and organises daily work load, encouraging effective communication, setting objectives and fostering a positive team spirit with colleagues.
• Provide cover for other shops as required by the Area Manager, in the case of management absences planned or emergency within reason.
• Assist the Area Manager in any tasks and responsibilities within the spirit of the position.

General

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It is expected that all employees will develop flexible working practices, to be able to meet the challenges and opportunities of working within this ever-developing Charity. Therefore, it is expected that all staff will be willing to undertake any duties which may reasonably be requested by their line manager or Director or Senior Manager.

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All employees are required to adhere to the Charity’s Code of Confidentially, a copy of which is available from the HR Director.

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Employees must be aware of the responsibilities placed on them by the Health and Safety at Work at Act (1974) and its amendments and ensure that the agreed safety procedures are carried out to maintain a safe condition for employees, seconded staff, patients, volunteers, contractors and visitors to their work location.

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The Charity is committed to equal opportunities in employment and all employees are required to adhere to the Dignity at Work and Equal Opportunities policies, copies of which are available from the HR Director.

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All employees must observe the Charity’s No Smoking Policy which operates in all its premises.

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What you will be doing to support the charity: *

Income Generation

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To ensure you achieve all sales targets.

Business Development

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To become an ambassador for The Air Ambulance Service and to help keep our service saving lives

Resource Management

• Assist with the planning and organising of your shop throughout the year, from planning daily/monthly work load for your team, encouraging effective communication at all levels, setting objectives and fostering a positive team spirit
• To ensure all shop paperwork / banking is completed accurately and on time. To be able to interpret sales data and set action plans accordingly
• You will need to ensure that you and your team always adhere to our policies and procedures in stock management, people management, shop administration and security
• Managing your stock levels on a daily basis.

Customer Service

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To ensure the back of house areas are organised and maintained to a high standard that supports the needs of the sales floor.

• Using your creativity, individuality and merchandising flair to create a clean, well presented and unique shopping experience
• Protecting the shop, your team and your customers at all times through the management of health and safety policies and procedures

Staff Development

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To be a team player and to help and support where necessary your colleagues, your area, and the retail head office. We encourage our shop managers to get involved in our overall strategy, projects and initiatives that will help and develop the trading company, as well as your own shop

Undertake any other task reasonably required for an acceptable performance of the role.

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This job description is a guide to the nature of the work required of the employee and does not form part of the contract of employment. It is neither wholly comprehensive nor restrictive and therefore does not preclude change or development that will inevitably be required in the future.*

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What you will need: *

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A knowledge of business management skills

• Commercial awareness
• Ability to demonstrate Creativity and innovation
• Demonstrate a passion for customer service
• Visual merchandising skills, having an eye for detail
• Ability to plan and prioritise work load for yourself and the shop team
• Excellent verbal and written communication, and working knowledge of email and Microsoft office
• The ability to use mathematics in analysing sales reports and data
• Ability to travel to other sites and locations as advised
• Willingness to contribute to own professional/personal development and also that of the trading company
• Ability to work autonomously and to use your own initiative
• Alignment to the values of Courage, Compassion and Creativity

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The Environment*
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. It is expected that all employees will develop flexible working practices, to be able to meet the challenges and opportunities of working within the ever-developing Charity. Therefore, it is expected that all staff will be willing to undertake any duties which may reasonably be requested by their line manager, Senior Manager or Director.

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This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.*

Job Type: Part-time