Business Support and Inventory Supervisor

We are currently recruiting for a Business Support and Inventory Supervisor at Lutterworth. To be successful in this role, you will have strong customer service and communication skills, hold proficient IT skills, with an administration background. You will also be responsible for the supervision of the Admin team.

About the Role

How you will contribute

• 
  Backup all aspects of Admin functions
• Answer incoming calls and emails from internal and external customers
• Supervise and ensure completion of all daily/weekly/monthly reports in a timely manner including all client / vendor reports to ensure SLA’s are met or exceeded
• Train and develop all staff to a competent level to cover all aspects of job role
• Supervise all department Admin functions
• Liaise on a daily basis with internal and external customers
• Control the flow of contract paperwork for new vendors
• Maintain weekly billing files in conjunction with the finance department
• Attend customer review meetings, both on and off site
• Ensure that client complaints are handled in-line with SLA
• Drive Business Process Improvement Projects (BPI) throughout the operation
• Management for vendor management, N.P.I.’s, order management and planning
• Escalation point of contact with client / vendor / carrier for all customer service related issues
• Other duties as assigned.

Key Qualifications/ Accountabilities

• Professional, accurate and precise, ability to manage multiple objectives, motivational and enthusiastic
• Meet deadlines consistently
• Must be able to follow through on all assignments
• Strong office administration skills including complete knowledge of Microsoft Office.

At syncreon - A DP World Company we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.

Compensation
syncreon - A DP World Company offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About syncreon - A DP World Company
At syncreon - A DP World Company, we partner with customers, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon to provide specialized logistics, operational excellence and value added solutions in: Fulfillment, eCommerce & Value-Add Solutions, Manufacturing Support & Assembly Services, Export Packing, Transportation Management and Reverse, Repair & Service Parts.

We specialize in the design and operation of supply chain solutions for Automotive, Technology, Consumer Home Products, Industrial, Healthcare & MedTech companies. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities.

Note
Candidates chosen to move forward within the Recruitment Process may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.