Food Service Assistant

As a member of the team you are responsible to ensure smooth running of contract on the day to day basis, with some specific responsibility for timely completion for any tasked duty that is deemed by your line manager.

Respond to any reasonable request from Company, Manager, supervisors and customers or client. To meet Manager, client and company exceptions. To ensure that products, equipment and materials are properly stored, used, maintained and controlled as trained. To ensure high levels services and standards are met and are in compliance with contract specification.

Main Duties:

• Assisting with the preparation of and the serving of all meals and beverages to customers
• Stock control rotation date labelling and checking stock levels.
• Assist in cleaning and housekeeping, and all duties in this area as set by your management team.
• Ensure that you have received the necessary training so that you can competently carry out your duties and responsibilities. Acknowledge and accept a personal responsibility for safety and company policies.
• To work as a team, be responsible for efficient and quality service within your section as set by management team.
• Ensure personal appearance, including uniform, are to the highest standard at all times and in line with company policy.
• To comply with company and client policies of quality and standards of catering at the contract, to be courteous at all times ensuing customers receive prompt service, adhere to company policy on dealing with customer comments.

To be successful in the role, you will need:

• On site Training or knowledge of role from Experience or Training given to NVQ level two and above.
• Ability to follow policy and procedures, Willingness to bring concerns to corporate attention via prescribed channels. Excellent with customers Focusing on the Customer, Achieving Results, Problem Solving, good at Communicating & Influencing, teamwork, Claim and positive manner, helpful and polite, can do attitude. Lead by example, good level of high presentation skills, take ownership, has motivational. Proven that can organise their work section and adapt to changing priorities. Time Management skills, craft skills to a good to high standard. To be fair consistent when dealing with staff members and customers.

What will you get in return?

• A pension scheme- to save for the future - eligibility rules apply
• Access to high street discounts
• Access to low interest loans
• Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Wellbeing Support

Why join OCS Group Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.