Floating Support Worker Richmond
View: 105
Update day: 30-04-2024
Location: Richmond South East
Category: Health / Medical Care Doctors / Nurse Fashion / Lifestyle Social Work / Community Services
Industry: Civic Welfare Social Services
Job type: Full-time
Salary: £22,568 a year
Job content
Job details
Job details
Floating Support Worker Richmond
Recruiting for a Floating Support Worker to join our service, covering the Borough of Richmond!
GBP 22,568 per annum, working 37.5 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Job Overview:
Floating Support Team provide time limited support to people living with complex Mental Health Conditions, who hold their own tenancy agreements and live within a geographical area. Floating Support Team give practical support to help people sustain their tenancy, stay well, exercise choice and control in their care and lives and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Floating Support Team will work closely with our agencies to ensure young people maintain their tenancies successfully long term. As a Senior Floating Support Worker you will be expected to undertake duties as part of the management team which include supporting the team with their responsibilities whilst working flexibly to respond to the needs of their customer case load. This also includes coaching and guiding the team with complex cases. This role will hold line management responsibilities for 2 to 3 support workers.
Key Responsibilities:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager. Creatively working to engage with customers.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with customers.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Complete case work management with staff, providing guidance and coaching to the team with complex cases.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team and policies
- Undertake housing management duties in line with relevant HM contract.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead’s policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
Person Specification:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Able to work alone with good initiative
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem, passionate and drive to achieve success
Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Is able to implement strong professional boundaries
- Able to inspire young people
Skills, Knowledge and Experience:
Essential:
- NVQ Level 2 or equivalent.
- Experience in Mental Health
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.
Deadline: 14-06-2024
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