Fleet Team Manager

☞ Omega Resource Group

View: 108

Update day: 11-06-2024

Location: Chippenham South West

Category: Executive management Production / Operation

Industry: Construction Automotive Staffing Recruiting

Position: Mid-Senior level

Job type: Full-time

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Job content

£35000 - £45000/annum

Chippenham

17/06/2021 (11:06)

Omega Resource Group

Fleet Team Manager

Wiltshire

£35,000 - £40,000

My client who are a national fleet maintenance and management business are currently seeking a Fleet Team Manager to join their team to be based at their head office in Wiltshire.

The Role

To lead a team of cross functional team members managing a variety of tasks- inclusive of Vehicle off road, driver inbound and outbound calls, compliance managed bookings, admin tasks.

To prioritise task allocation amongst individual contributors to ensure monthly KPIs are hit

To communicate information across the team as required based on customer changes and programs, taking full responsibility for process map changes training and documenting

To be responsible for team members personal and professional development ensuring each has monthly 121s, coaching on audited work, training and development plans

Lead effective problem solving as the customer has changes that require management, inclusive of finding the solution, process mapping, training and communication

Lead completion to customer specific projects. -inclusive of scoping, completion,

Drive efficiencies and change where needed to ensure resource to tasks stays lean

Support Account Manager and customer meetings where necessary to build knowledge and insight to ensure process and change are effectively lead

Ensure individual team members consistently hit individual KPIS and performance manage if required

Recruit and manage onboarding of new team members.

Support ad hoc tasks as required by the business

Requirements

/ Experience

Experience

of managing, running and developing call centre or operational teams is essential

Experience

of fleet management or similar would be advantageous

Experience

of working within a quality, process driven environment with high levels of accuracy and attention to detail is essential

Ability to build and develop relationships with clients, account managers, senior management ensuring the provision of an efficient and excellent customer service experience

Proven ability to work effectively as part of a team

Proven ability to coach for success and improve individual’s performance, or performance manage where required

For more information please contact Andy Haddon on (phone number removed) or by email at (url removed)

Permanent

N/A

Andrew Haddon

01453 796617

ADH-TPL

213999999
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Deadline: 26-07-2024

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