Finance Service Delivery Manager

☞ Calltek Center Int’l. Inc.

View: 105

Update day: 28-05-2024

Location: Sheffield Yorkshire and the Humber

Category: Planning / Projects IT - Software

Industry: Outsourcing Offshoring Consulting

Position: Associate

Job type: Contract

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Job content

Elevation Recruitment Group are currently working with a prestigious firm in Sheffield as they look to recruit a Finance Service Delivery Manager for their Central Sheffield location. This role can also be done out of their Leeds office, although the firm do offer agile/ hybrid working to their employees as well.

The purpose of the role is to Lead on all Purchase to Pay service improvement and transformation activities including the implementation of new technologies and automation to improve quality, effectiveness and compliance. Developing effective stakeholder relationships with the business to qualify and quantify the end user experience and to facilitate improvement activity with business users.

Duties & Responsibilities will include: -
  • Review and approve all Purchase to Pay process changes, ensuring that all changes are tested, trained and communicated effectively.
  • Implement and maintain a Purchase to Pay governance and controls framework to monitor, assure and improve process quality, effectiveness and compliance.
  • Establish effective working relationships with the GSC Purchase to Pay team to improve controls and process effectiveness.
  • Work with the GSC Purchase to Pay teams to improve team capability and efficiency that will support further migration and transition of local services into the GSC.
  • Work with international finance teams to ensure international Purchase to Pay delivery is consistent and to facilitate further service migrations to the GSC.
  • Review and approve all changes to the Concur contract through the agreed contract change control mechanism
  • Work closely with the Concur Invoice and Expenses projects to ensure that new deployments are delivered appropriately. Provide Finance Service Delivery sign off for all new deployments.
  • Act as Purchase to Pay lead on all firmwide projects that impact Purchase to Pay processes.
  • Develop and deliver Purchase to Pay business training and awareness programmes to improve end user understanding of the end to end Purchase to Pay process.
  • Provide operational input to the project for next generation practice management system when appropriate.
To be considered for this role, you will ideally possess the following skills and experiences
  • Have good communication skills, both written and verbal, and be fluent in English.
  • Be a self-starter, who is able to work on their own initiative as well as being part of a virtual team, and has a strong client service orientation.
  • Have a detailed understanding of International Purchase to Pay functions, including experience of complex or unusual transactions.
  • Have an understanding or process management and improvement methodologies.
  • Have experience of delivering projects and service improvement initiatives.
  • Have experience of transitioning services into shared service centres.
  • Have strong coaching, counseling and training skills and the ability to lead a virtual team successfully .
  • Be able to build and maintain strong relationships with the international teams.
  • Be able to handle challenge from fee earners and service directors .
  • Be an influencer, able to negotiate and have strong decision making skills.
  • Be comfortable multi-tasking and working to sometimes conflicting timescales and multiple priorities in a robust and fast-paced environment.
The company is an employer of choice in the region and they offer fantastic benefits with the option for flexible/ agile working.

If you meet the criteria for this role, and are interested in being put forward please do not hesitate to apply or contact me to discuss.

Elevation Accountancy & Finance focuses on the recruitment of talented Accountancy and Finance professionals across all levels, from entry level trainees through to post qualified accountants.
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Deadline: 12-07-2024

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