Field Service Technician

Job content

Location - South-West England

12 month contract.

Do you like to fix things? Like to be out and about?

If yes, then this could be a role for you.

We are seeking someone with some experience or training in mechanical repairs to support our customers in the field.

The purpose of the role is to do maintenance and repair of floor-care machines and equipment at customer sites. This includes floor scrubbing machines, industrial vacuums and ride-on driven floor scrubbers.

Customers are typically supermarkets, office buildings, factories, hospitals, care homes schools universities etc. Your job is to visit 3-4 sites per day within the territory of South West England.

We will provide full training on the products, so if you have some kind of background in electrical or mechanical repairs, this could be for you.

The job requires weekend on-call availability once every 3 or 4 weeks.

The workday is 7 hours 15 minutes, and overtime is paid door-to-door at 1.5 normal rate. On-call hours are paid at 2X normal rate plus on-call bonus of 150 GBP. It is possible to make considerable additional pay through this overtime and on-call.

JOB TASKS

• Provide efficient and economic maintenance and repair service to Diversey Customers
• Continuously review performance within area of responsibility, ensuring service delivery timelines are met.
• Ensure planned maintenance is carried out within customer agreed timescales. Alternative dates must be agreed with the Customer.
• Ensure that vehicles, tool kits and spares stock are maintained in good working order and all electrical equipment calibrated and certified to ensure safety and suitability.
• Manage spares stock at agreed working capital targets, reducing where possible without compromising service levels.
• Promote maintenance contracts with customers and maintain Customer relationships.
• Be aware of and pass on all sales leads to sales department.

REQUIRED EXPERIENCE

• Some kind of background in either mechanical or electrical repair, for example, an apprenticeship (such as car or motorcycle mechanic etc.), or internally company trained technician (for example in white-good or boiler repairs). Other colleagues come from kitchen and garden-equipment repairs, ex-military mechanics, milling mechanics, roadside assistance, forklift mechanics, and many others.
• Previous experience as Field Service Engineer/Technical customer service is beneficial, but someone who loves to be out and about would also be welcomed.
• We are looking for a self- sufficient individual who is happy to work on their own initiative

Why Diversey & Why This Team

We are Diversey; one of only two companies in our industry that operates globally. We have a very good reputation in the market, and not unimportant: good terms of employment and a great culture. This is characterized by many people who have been working there for a long time, openness and honesty and an eye for people. As colleagues, from whatever department, we help each other.

Improvement suits Diversey, which is also something we expect all our colleagues to be involved in. Ideas are welcome and together we will move forward, that is our approach.

We certainly don’t offer a bad package in terms of terms of employment: with us you receive a good salary and 15% target bonus, with good pension conditions and of course a company car.

In addition, with us you also have a December bonus and personal budget of 2% for buying extra days off or, for example, doing a course of your choice.

Benefits:

• Base salary 26-30,000
• 7.25 hour day
• All overtime paid door-to-door at 1.5X, Sunday paid at 2X. (There is currently plenty of potential to earn good overtime).
• Company car
• Company pension
• Employee discount
• Enhanced maternity/paternity leave
• Flexitime
• Life insurance
• Store discount

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