Field Service Engineer

☞ RecruitmentiQ

View: 102

Update day: 11-05-2024

Location: Winchester South East

Category: IT - Software

Industry: Staffing Recruiting

Position: Entry level

Job type: Full-time

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Job content

Main Responsibilities Of The RoleRECRUITMENTiQ is delighted to be working alongside a Energy’s Renewable Heat business in Winchester, in their search for a Full Time Field Service Engineer to join their team. As part of this role you will undertake planned and reactive maintenance on biomass heating systems, and their recently commissioned asset sites in addition to customer owned heating plant and equipment. You will also undertake general maintenance, installation, commissioning and repair works as required throughout England and Wales.
  • Undertake planned maintenance works in a thorough manner, following service tasks schedules where available.
  • Undertake reactive maintenance/call outs and the swift and effective resolution of heating faults.
  • Promptly and comprehensively complete the appropriate planned and reactive maintenance reports in the required format and using the on line system, providing sufficient feedback and information in a suitable format which can be presented to the client.
  • Take and log photographs to the report including before and after photos for planned services and photos identifying any issues relating to reactive maintenance visits.
  • Identify any parts which may require replacement and include as much detail as possible in the report to enable parts to be ordered.
  • Endeavour to contact client during the planned / reactive maintenance visit and update on works undertaken/engage client and provide helpful and friendly feedback.
  • Escalate any serious issues or Health and Safety/compliance concerns to the Service Manager.
  • Assist the Service Manager with any technical queries and support
  • Undertake all tasks according to Health and Safety requirements, and wearing correct PPE. Complete risk assessments and method statements for specific tasks as required.
  • Undertake installation, surveying and repair works as required.
  • Undertake any other task within the employees skillset as reasonably required by management.
The candidate will have the following knowledge, skills, and experience:
  • A full UK driving licence
  • Experience with Biomass systems
  • A plumbing/mechanical/electrical engineering background
  • An engineering qualification desirable (C&G, HNC, NVQ or similar)
Person Specification
  • Excellent customer service skills
  • Excellent awareness of health and safety
  • Able to work on own initiative
  • Able to work as part of a team
  • Proficient with paperwork; service reports, H&S reports, timesheets etc
  • Flexible and Proactive with a can do attitude
Remuneration:In addition to an excellent remuneration package which will be discussed at interview, they also offer a fantastic bonus scheme, where you can receive a one-off bonus payment of £2,000 after 12 months successful service.Details:
  • Locations – East Dorset, South Wiltshire, Hampshire, West Sussex surrounding area’s
  • Will be provided with a van, mobile phone, and tablet
  • Hours of work: 40 per week – 08:00-17:00 Monday to Friday, with additional overtime and on-call (on rota)
  • Annual holiday entitlement is 25 days. In addition, you will have an annual entitlement of 8 days for public holidays
  • Access to Employee Assistance Program and wellbeing benefits
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Deadline: 25-06-2024

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