Field Service Engineer

☞ Ultra Maritime

View: 105

Update day: 01-06-2024

Location: Rugeley West Midlands

Category: IT - Software

Industry: Defense Space Manufacturing

Position: Entry level

Job type: Full-time

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Job content

Ultra Maritime SMaP (UK) values experienced well qualified engineers that relish solving challenging engineering problems in pursuit of delighting our customers. We develop niche solutions for harsh environments across a wide product range, covering electric field sensors for deep ocean exploration to high power electric motors and converters for a range of customers. To support these products SMaP (UK) has an In Service Support Department, which currently has a vacancy for an In-Service Technical Support Engineer.

Within this role, the candidate will undertake a broad range of “hands-on” electrical engineering activity and the associated office-based tasks in support of the Company’s range of in-service products. The successful candidate will demonstrate a proven track record of working in similar in-service technical support environments. The role offers significant challenges and considerable personnel development as the company continues to grow within the After Sales market. A high degree of customer interaction will be required. Working with specialists from other engineering departments, the candidate will be called upon to provide on-site and office based technical advice and assistance to customers.

Although based at our facility in Staffordshire, the role will require regular travel within the UK and occasional overseas to support our equipment, often at short notice and at weekends.

Key Responsibilities

  • Successfully support the portfolio of in-service equipment, which are predominantly within the marine environment, both military and civilian, and include power control and electrical systems, in addition support rail power systems.
  • Provide on-site and office based technical advice and assistance to customers.
  • Undertake electrical/electronic maintenance, repair and testing of company products – in the field and in the factory.
  • Fault finding to sub assembly level and the fault diagnosis and repair of power conversion equipment, inverters and drives.
  • Site visits and project work, as dictated by customer demands.
  • Writing method statements, risk assessments and technical visit reports.
  • Carry out other duties that may be required by the Operations Director in support of departmental activities.

Personal attributes

  • Minimum HNC in electrical/electronic engineering or equivalent.
  • Proven hands-on technical skills and experience of maintaining, repairing and testing electronic and/or electrical equipment
  • Proven fault finding skills.
  • Technically capable and confident, able to work autonomously to meet demanding technical timescales and pressures.
  • Ability to produce clear, concise and detailed technical reports.
  • Ability to write and review Risk and Method Statements (RAMS).
  • Adaptable and flexible team worker with an enthusiastic and positive attitude.
  • Willing and enthusiastic to learn and apply new technical knowledge of Company’s products.
  • Willing and able to travel, often at short notice, both within the UK and occasionally overseas.
  • Ability to obtain SC clearance.
  • Full UK driving license.
  • Good communication skills, both written and oral.
  • Good working knowledge of Microsoft Office products.
  • Desirable, working knowledge of maritime environment..

Please note the candidate must be able to obtain relevant security vetting level for the role.

#MAR

#ind2

Here at Ultra we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers.

We therefore do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.

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Deadline: 16-07-2024

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