Family Support Worker

Job content

This is 16 hour a week contract role - most hours are Saturday and Sunday
Job Role

The role of a Family/Children’s Contact Supervisor is to unobtrusively observe contact between children who have been removed from their parents care and their parents or other family members during their arranged visits.
Your obligation is to ensure that all contact is safe, positive and fun for the child. Contact sessions are held at our child friendly contact centres, community or family homes.

You will be required to compose a report on all visits attended including observations made, these reports are provided to the Local Authority/Private Clients and can be used for court evidence. You are also required to escalate any concerns to Contact Centre management.

You may also be asked to collect the child and transport them to our contact centre and return them home again at the end of the contact session.

This position is varied, on occasions challenging and very, very rewarding.

Family Ties are passionate about providing the best possible experience for contact users and provide all Family/Children Contact Supervisors with on-job training and shadow shifts.

Company description

Family Ties Contact Services, provide exceptional ’Family/Childrens Contact Supervisors’ to facilitate - safe and happy time for non-resident family members to spend quality time with their children.

Our values are simple - ’Where children come first’.

Job description

Children’s and Families Contact Supervisor (Torquay/Exeter and surrounding areas) -

Hours: Predominantly most of the 16 hours will be weekends with a few hours possibly on a week day

Have a detailed knowledge and understanding of child development
Be able to understand if a situation is escalating and will be able to step in to effectively safeguard the child or young person
Be able to work with challenging and difficult families and have an ability to put people at ease
Be able to analyse and deal with the behaviours of the families they are working with
Be able to verbally present a case in court if required
Be able to use different approaches to meet the diverse needs of families who will access the service
A non-judgemental attitude
A desire to work with vulnerable children and families
Good writing skills
Be flexible
Essential: (Immediate starts available - references depending)
#Level 3 in Health & Social care, or equivalent.

# (TO START IMMEDIATELY) Enhanced DBS Certificate, including ’Children Barring’ – dated within the last 3 years - or be willing to apply for one.

# Excellent verbal and written skills, as detailed reports are required.

# Drivers Licence - and access to vehicle

# Safeguarding certificated training (within the last 12 months or be willing to complete).

# Have own vehicle with ’business use’ insurance.

Desirable:

# Paediatric First Aid Training.

We offer:
# Great rates of pay
# Full management training and support.
# Excellent work experience.
# Free Family Contact Worker training.