Facilities Team Leader

Domestic Services

The University of Nottingham has been providing an outstanding student experience for over 140 years and is a leading university of worldwide significance with established campuses in UK, China and Malaysia.

Your role as Facilities Team Leader

We are looking for experienced and customer focused Facilities Team Leader to join our team at University Park. Main duties will include the organisation and supervision of the Building Attendant team and the cleaning operation, including maintaining the cleaning requirements within the area to a high standard. As well as being the first point of contact for visitors to the area which includes dealing with large numbers of enquiries face to face, by phone and by e-mail ensuring excellent customer service is always achieved.

A large part of this role includes working across multiple buildings setting up meeting rooms to ensure adequate supplies of consumables are available for teaching and conferences and locking and unlocking of designated areas of the building issuing and receiving keys from staff and contractors ensuring relevant policies and procedures are always adhered to.

You will be responsible for auditing the service the team provides, inspecting the infrastructure of the buildings, reporting maintenance issues ensuring compliance. You will induct, train, and supervise the team carrying out appraisal conversations as required.

Candidates should have experience of working in a similar customer facing environment and have relevant cleaning experience. You will also have experience of supervising staff and ideally have knowledge of fire and security alarm systems.

Further details regarding the duties for this post can be found on the attached job role profile.

What’s in it for you

• Ongoing support to develop your skills and gain industry recognised qualifications to further your career ambitions that may lead to different career paths and career progression.
• An excellent holiday allowance of 26 days per year plus 5 additional university closure days and bank holidays
• Employee Assistance Programme and Counselling Service - 24/7 support.
• Supplier discounts, travel, and reward schemes.
• Staff Networks, events and activities and state of the art sports facilities.
• A permanent post for 52 weeks of the year plus the tools you need to do a great job.
• Uniform provided.

This is a permanent, full-time post. Hours of work are, 36.25 hours per week, working mainly Monday to Friday between 2.15pm – 10.30pm. Flexibility will be required. Job share arrangements may be considered.

The successful candidate for this post will be expected to attend the Estates and Facilities training courses which run Monday to Friday mornings. Further details will be given at interview.

Informal enquiries may be addressed to David Butler, email dave.butler@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.

Our University is a supportive, inclusive, caring and positive community. We warmly welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. We welcome applications from UK, Europe and from across the globe. For more information on the support we offer our international colleagues, see our Moving to Nottingham pages.

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have the right to work in UK.